ServiceNow Implementation Specialist

ServiceNow Implementation Specialist – Tenth Revolution Group A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team. WARNING: Candidates who require company support to legally live and work in the UK cannot be considered. Security Clearance: The successful applicant must obtain SC clearance, which requires continuous residence within the United Kingdom for the last five years. Location: Remote/flexible UK‑wide. You may be requested to visit the nearest office occasionally. Hiring process: Two steps. Salary: Up to £75,000 annually, depending on experience. Employment type: Direct hire full‑time employee (B2B contract not available). About the role You will take part of the: Technical Development – Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications – Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications – IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience Workflow Applications – HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery (MUST BE IN THE CV) User Experience – Utilize ServiceNow\'s Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role‑based dashboards and customised workflows that meet client‑specific requirements Integration and Data Management Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub. Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity. Workflow data fabric and RaptorDB Experience and skills you need to have ServiceNow expertise focused on Customer Experience, Technology Experience, and Employee Experience workflows. Deep understanding of customer journey optimisation, including touchpoints in marketing, sales and commerce. Strong knowledge of employee lifecycle touchpoints such as onboarding, daily productivity and career development. Expertise in integrating ServiceNow with external systems to create end‑to‑end workflows. Ability to translate technical concepts into business outcomes and work effectively with diverse cross‑functional teams. Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions. What we offer We offer an attractive referral scheme for placements we make (Terms & Conditions apply). Referral scheme details . Apply here if you would like to join a professional community of experts who will support you every step of the way. Referrals increase your chances of interviewing at Tenth Revolution Group by 2×. #J-18808-Ljbffr