ServiceNow Administrator, Sr. - 100% Remote (REF1765N)
About the position Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, Product Management, and Program Management support services. We strive to hire only ethical, talented, passionate and committed “A Players” who already align with the company's core values: Drive, Delivering Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else. Responsibilities • Proposed solutions on the ServiceNow platform. • Load, manipulate, and maintain data between ServiceNow and other systems. • Participate in the deployment of features and ServiceNow releases. • Make recommendations and participate in implementing ServiceNow requirements. Requirements • ServiceNow Certified Implementation Specialist in IT Service Management. • 5+ years of demonstrated experience in managing and maintaining ServiceNow operations, data integrity, platform updates, new configurations, applications, and integrations. • Demonstrated knowledge in developing and executing maturity recommendations to improve the overall performance, efficiency, and effectiveness of the platform. • Demonstrated knowledge of developing and executing automated test frameworks (including best practices, guidelines, processes, and tooling). • Proficient in using tools and methods to efficiently manage product releases, sprints, and development cycles, applying automated CI/CD practices. • Ability to monitor, troubleshoot, and recommend solutions for integrations between ServiceNow and another off-premise cloud service, such as Microsoft Azure, and between other on-premise FDIC systems. Nice-to-haves • Bachelor's degree in a relevant field. • ServiceNow Certified System Administrator. • Citizen Developer Application Creator is recommended. • Micro-certification in Integration Hub is recommended. • Welcome to ServiceNow Micro-Certification is recommended. Benefits • Excellent compensation and benefits. • Opportunity for personal and professional development. Apply tot his job