Service Associate (Teller) - Travel
About the position
The Service Associate (Teller) position at First Merchants Bank is a full-time role focused on delivering high-quality customer service by efficiently completing banking transactions and promoting bank products to meet customers' financial needs. The role emphasizes customer loyalty, compliance with banking regulations, and participation in a sales-driven environment.
Responsibilities
Ā Respond to customer requests for banking transactions.
,
Ā Answer customer inquiries and provide solutions to meet their needs.
,
Ā Build customer loyalty and advocate for customer satisfaction.
,
Ā Balance cash, daily transactions, vault, and ATM.
,
Ā Ensure compliance with regulations and reporting requirements.
,
Ā Follow information security policies to protect customer privacy.
,
Ā Assist with opening and closing the banking center.
,
Ā Sell bank products and make customer referrals to support sales goals.
,
Ā Participate in daily/weekly meetings and coaching sessions.
Requirements
Ā High School Diploma or Equivalent.
,
Ā 3 months of sales, cash handling, or related experience.
Nice-to-haves
Benefits
Ā Base Pay PLUS Bonuses
,
Ā Medical, Dental and Vision Insurance
,
Ā 401k
,
Ā Health Savings and Flexible Spending Accounts
,
Ā Vacation/Sick Time
,
Ā Paid Holidays
,
Ā Paid Parental Leave
,
Ā Tuition Reimbursement
Apply Now
The Service Associate (Teller) position at First Merchants Bank is a full-time role focused on delivering high-quality customer service by efficiently completing banking transactions and promoting bank products to meet customers' financial needs. The role emphasizes customer loyalty, compliance with banking regulations, and participation in a sales-driven environment.
Responsibilities
Ā Respond to customer requests for banking transactions.
,
Ā Answer customer inquiries and provide solutions to meet their needs.
,
Ā Build customer loyalty and advocate for customer satisfaction.
,
Ā Balance cash, daily transactions, vault, and ATM.
,
Ā Ensure compliance with regulations and reporting requirements.
,
Ā Follow information security policies to protect customer privacy.
,
Ā Assist with opening and closing the banking center.
,
Ā Sell bank products and make customer referrals to support sales goals.
,
Ā Participate in daily/weekly meetings and coaching sessions.
Requirements
Ā High School Diploma or Equivalent.
,
Ā 3 months of sales, cash handling, or related experience.
Nice-to-haves
Benefits
Ā Base Pay PLUS Bonuses
,
Ā Medical, Dental and Vision Insurance
,
Ā 401k
,
Ā Health Savings and Flexible Spending Accounts
,
Ā Vacation/Sick Time
,
Ā Paid Holidays
,
Ā Paid Parental Leave
,
Ā Tuition Reimbursement
Apply Now