Senior Vice President – Chief Operating Officer

Job Description: • Lead operational strategy, governance, and execution to support scalable growth and reliable delivery. • Partner with the CTO to align technology delivery with business priorities and customer commitments. • Define and manage performance metrics including ROI, delivery predictability, cost efficiency, and customer outcomes. • Oversee post-sales execution to drive retention, value realization, and customer satisfaction. • Integrate priorities across Sales, Operations, Finance, Technology, and Customer Success. • Ensure regulatory, security, and data protection compliance. • Own operational execution and commercial performance of strategic platform expansion initiatives (MSP + marketplace). Requirements: • 10+ years of senior leadership experience scaling technology-enabled businesses, ideally in regulated or complex environments. • Proven ability to translate strategy into measurable business outcomes. • Experience leading cross-functional teams across technology, operations, finance, and commercial functions. • Healthcare technology, workforce management, SaaS, or platform business experience preferred. Benefits: • Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. • As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. • We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.Apply Now

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