Senior Vice President – Chief Operating Officer
Job Description:
• Lead operational strategy, governance, and execution to support scalable growth and reliable delivery.
• Partner with the CTO to align technology delivery with business priorities and customer commitments.
• Define and manage performance metrics including ROI, delivery predictability, cost efficiency, and customer outcomes.
• Oversee post-sales execution to drive retention, value realization, and customer satisfaction.
• Integrate priorities across Sales, Operations, Finance, Technology, and Customer Success.
• Ensure regulatory, security, and data protection compliance.
• Own operational execution and commercial performance of strategic platform expansion initiatives (MSP + marketplace).
Requirements:
• 10+ years of senior leadership experience scaling technology-enabled businesses, ideally in regulated or complex environments.
• Proven ability to translate strategy into measurable business outcomes.
• Experience leading cross-functional teams across technology, operations, finance, and commercial functions.
• Healthcare technology, workforce management, SaaS, or platform business experience preferred.
Benefits:
• Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
• As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
• We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
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• Lead operational strategy, governance, and execution to support scalable growth and reliable delivery.
• Partner with the CTO to align technology delivery with business priorities and customer commitments.
• Define and manage performance metrics including ROI, delivery predictability, cost efficiency, and customer outcomes.
• Oversee post-sales execution to drive retention, value realization, and customer satisfaction.
• Integrate priorities across Sales, Operations, Finance, Technology, and Customer Success.
• Ensure regulatory, security, and data protection compliance.
• Own operational execution and commercial performance of strategic platform expansion initiatives (MSP + marketplace).
Requirements:
• 10+ years of senior leadership experience scaling technology-enabled businesses, ideally in regulated or complex environments.
• Proven ability to translate strategy into measurable business outcomes.
• Experience leading cross-functional teams across technology, operations, finance, and commercial functions.
• Healthcare technology, workforce management, SaaS, or platform business experience preferred.
Benefits:
• Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
• As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
• We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
Apply tot his job
Apply To this Job