Senior Underwriter / Head of Processing

Remote Full-time
About Hello Funding

Hello Funding is a rapidly growing business funding brokerage specializing in Merchant Cash Advances and working capital solutions for small and medium-sized businesses across the United States.

Our goal is to build one of the leading funding platforms in the industry by combining strong sales teams, scalable marketing systems, and best-in-class processing and underwriting.

As our deal volume continues to grow, we are building out our Processing Department and are looking for an experienced Senior Underwriter / Head of Processing to take ownership of this critical function.

Position Overview

The Senior Underwriter / Head of Processing will be responsible for reviewing merchant applications, structuring deals, submitting files to lenders, and managing the overall processing workflow.

This role will work directly with the Founder & CEO and play a key role in building and scaling the company’s processing department.

Over time, this position will also be responsible for helping train and manage a Processor / Underwriting Assistant as the department expands.

Key Responsibilities
• Review merchant applications and analyze bank statements, cash flow, NSFs, negative days, and balances
• Structure deals and determine the most appropriate lenders for submission
• Submit deals to lenders and manage the entire approval process
• Negotiate approvals directly with lender underwriting teams
• Maintain and develop relationships with multiple funding partners
• Build and improve internal processing systems and workflows
• Collaborate with the Founder to expand the company’s lender network
• Work closely with the sales team to move deals efficiently from application to approval
• Train and manage future processing staff or underwriting assistants

Deal Volume Expectations
• Initially handling approximately 5–10 deals per day
• As the company scales, the role will ultimately manage approximately 15–20 deals per day

Required Experience
• 3+ years of underwriting or deal structuring experience in the MCA / business funding industry
• Direct experience reviewing bank statements and evaluating negative days, NSFs, balances, and cash flow trends
• Experience submitting deals to multiple MCA lenders
• Strong understanding of lender matrices and deal structuring strategies
• Experience negotiating approvals with lender underwriting teams

Systems & Tools

Candidates should be comfortable working with:
• Salesforce
• Five9
• Google Workspace
• Excel / Google Sheets
• Lender portals
• AI tools such as ChatGPT for underwriting assistance

Working Hours

Standard business hours, 8:00 AM – 5:00 PM local time, Monday through Friday.

As a remote team operating across U.S. time zones, occasional coordination with colleagues in other time zones may be required.

Compensation

Competitive base salary based on experience.

Performance-based bonuses may be introduced as the department scales.

Pay: $100,000.00 - $120,000.00 per year

Work Location: Remote

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