Senior Project Manager

Senior Project Manager As a Senior Project Manager, you’ll own the delivery and success of our most complex and high-impact client accounts. You’ll operate as the central point of coordination across cross-functional teams, ensuring projects run smoothly, efficiently, and in alignment with strategic goals. This role is about mastering complexity, driving clarity, and delivering exceptional client outcomes. What You’ll Do Own end-to-end project management for our most complex accounts, ensuring seamless execution across all workstreams. Manage client communications, expectations, timelines, scope, and deliverables with a high level of precision and professionalism. Navigate ambiguity and complexity, proactively identifying risks, solving problems, and keeping projects on track. Audit, optimize, and refine workflows to improve efficiency and scalability across accounts. Partner closely with cross-functional teams (creative, growth, lifecycle) to ensure alignment and high-quality output. Lead kickoff processes, project planning, and ongoing execution for high-priority initiatives. Ensure all work meets internal standards and client expectations through strong QA and attention to detail. Drive operational excellence by improving systems, processes, and ways of working through feedback loops and collaboration with your manager.(ClickUp, onboarding/offboarding, etc.). Maintain a high billable workload while balancing strategic oversight of complex projects. Build strong client relationships by acting as a trusted, solutions-oriented partner. Tools You’ll Use ClickUp, Slack, Google Suite, Asana, Figma, and agency-specific systems. (Bonus if experienced with project QA tools, client communication platforms, or workflow automation.) What We’re Looking For 6-10+ years of project management experience in marketing, creative, or ecommerce agencies. Strong background in process creation, system implementation, and client-facing delivery. Excellent communication, strategic thinking, and delegation skills. Agency experience managing multiple service lines is required. Proactive, solution-oriented, and able to “fix and build” within a growing agency environment. Benefits Unlimited PTO Remote work 401k match