Senior Product Manager

About AboundWe’re on a mission to make affordable loans available to more people. Using the power of Open Banking, we have built state-of-the-art technology that allows us to look beyond traditional credit scores and offer fairer credit to people ignored by traditional lenders.We have two parts of our business. On the consumer side, we have Abound. Abound has proven that our approach works at scale, with over £800 million lent to-date. While other lenders only look at your credit score, we use Open Banking to look at the full picture – what you earn, how you spend, and what’s left at the end. On the B2B side, we have Render. Render is our award-winning software-as-a-service platform that allows Abound to make better, less risky lending decisions. And less risky decisions mean we can offer customers better rates than they can usually find elsewhere. We’re taking Render global so that more companies, from high-street banks to other fintechs, can offer affordable credit to their customers.About the RoleWe are seeking an exceptional Senior Product Manager to spearhead our AI-driven lending transformation initiative. This role combines traditional product management expertise with cutting-edge AI implementation to revolutionize lending operations. The ideal candidate will have hands-on experience building fintech products from scratch and deep expertise in market research, competitive analysis, and conversion optimization.What you'll be doingAI-Driven Lending TransformationAI Strategy Leadership: Define and prioritize Generative AI use cases across the business, focusing on customer servicing, collections, quality control, product development, and legal complianceWorkflow Optimization: Identify high-impact internal workflows for AI automation and establish prioritization frameworks based on ROI and business impactTechnical Translation: Convert complex business problems into actionable engineering requirements and ensure seamless execution with development teamsAI Agent Development: Collaborate closely with AI engineers to build specialized loan-specific AI agents, including:Prompt engineering for credit memos, compliance checks, and borrower communicationFine-tuning Large Language Models (LLMs) for loan product nuances and regulatory requirements Developing conversational AI systems for customer interactionsProduct Management ExcellenceEnd-to-End Product Development: Lead cross-functional teams through complete product lifecycle from initial concept to successful market launchCompetitive Intelligence: Conduct comprehensive competitor analysis to identify market gaps, pricing strategies, and feature differentiation opportunitiesMarket Research Mastery: Execute thorough market research initiatives, including user interviews, surveys, and data analysis to validate product concepts and identify growth opportunitiesConversion Optimization: Expert-level focus on improving conversion rates across all customer touchpoints through data-driven experimentation and user experience enhancementPerformance Analytics: Monitor and analyze product performance metrics, user behavior, and business outcomes to drive continuous improvementWho you are:3-5 years of product management experience in tech or fintech companies with proven track record of building products from scratch to go-liveFluent in English - excellent written and verbal communication skillsExpert-level proficiency in competitive analysis methodologies and market research techniquesProven expertise in conversion rate optimization with demonstrated resultsAI/ML Knowledge: Strong understanding of Generative AI, LLMs, and their practical applications in financial servicesTechnical Acumen: Ability to work effectively with AI engineers and translate business requirements into technical specificationsAnalytical Excellence: Advanced data analysis skills with experience in A/B testing, user research, and performance optimizationRegulatory Awareness: Understanding of lending regulations and compliance requirementsIdeally you also have:Background in lending, credit products, or financial services operationsKnowledge of conversational AI and customer service automationFamiliarity with AI ethics and responsible AI implementationExperience with product analytics tools (Posthog, Amplitude, etc.)What We OfferCompetitive salary and equity packageOpportunity to lead AI transformation in fintechComprehensive health and wellness benefitsProfessional development in AI/ML technologiesChance to shape the future of lending technology

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