Senior Manager, Self-Service Engineering - Cloud, DevOps, and Product Delivery at JetBlue Airlines
Join the JetBlue Team: Senior Manager, Self-Service Engineering
Are you a seasoned engineering leader with a passion for delivering exceptional customer experiences? Do you have a proven track record of driving innovation and growth in the tech industry? Look no further than JetBlue Airlines, where we're seeking a talented Senior Manager to lead our Self-Service Engineering team.
About JetBlue Airlines
JetBlue Airlines is a leading low-cost carrier in the United States, known for its commitment to providing exceptional customer experiences, a fun and engaging work environment, and a passion for innovation. With a focus on safety, integrity, and teamwork, we're dedicated to making flying more enjoyable and accessible to everyone.
Job Summary
As a Senior Manager, Self-Service Engineering at JetBlue Airlines, you will play a critical role in leading the development and delivery of our self-service engineering products and services. You will be responsible for managing a team of engineers, developing product roadmaps, and collaborating with cross-functional teams to drive business growth and innovation.
Key Responsibilities
Manage a portfolio of products from inception to retirement, ensuring timely delivery, high quality, and consistency
Lead and coach a team of engineers, including Leads, Senior Engineers, and technical leads, to ensure the team is motivated, developed, and equipped to deliver exceptional results
Establish and promote a culture of engineering excellence, focusing on innovation, technical growth, and product goals
Collaborate with product management and marketing teams to develop product visions and roadmaps
Develop and maintain technology roadmaps for products in your area of responsibility, ensuring security, reliability, and scalability
Drive the development of policies, standards, and guidelines for building and supporting IT products
Establish structures, design and integration plans, and guide software development performed by team members
Develop, maintain, and report on financial and resource plans for your area of responsibility
Serve as the escalation point for operational support for assigned portfolio applications with continuous availability
Manage production and non-production environments through change control management
Ensure work practices are aligned with all audit, security, and regulatory requirements
Partner with other Engineering Managers to ensure alignment and drive efficiencies
Play a critical role in driving and coaching direct and indirect team members to support the engagement, growth, and development of the IT organization
Requirements
Essential Qualifications
Bachelor's degree in a related field; or demonstrated ability to perform work responsibilities with a High School Diploma/GED and at least four (4) years of relevant experience
Active experience with Java, AngularJS, and NodeJS
Working knowledge of cloud computing: Azure, GCP, or AWS
Available for moderate overnight travel (up to 35%)
Must be in control of valid travel documents with the ability to travel throughout the US
Able to work flexible hours and be available for crisis response without prior notice
Must pass a pre-employment drug assessment
Must be legally authorized to work in the country in which the position is located
Authorization to work in the US is required; this position is not eligible for visa sponsorship
Preferred Qualifications
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Comprehensive knowledge of business functionality and detailed knowledge of business operations, objectives, and strategies
Familiarity with JetBlue's IT disciplines and interdependencies and how their needs drive IT strategy
What We Offer
At JetBlue Airlines, we're committed to providing our team members with a fun and engaging work environment, opportunities for growth and development, and a comprehensive benefits package. As a Senior Manager, Self-Service Engineering, you can expect:
Competitive salary: $25/hour
Opportunities for career growth and professional development
Comprehensive benefits package, including medical, dental, and vision coverage
Paid time off and holidays
Flexible work arrangements, including remote work options
A fun and engaging work environment with a passionate and dedicated team
How to Apply
If you're a motivated and experienced engineering leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role.
Apply Now
Culture and Values
At JetBlue Airlines, we're passionate about our culture and values. We believe in:
Safety: We're committed to ensuring the safety of our customers, crew members, and aircraft
Mindful: We're dedicated to being mindful of our impact on the environment and our communities
Integrity: We operate with integrity, honesty, and transparency
Passion: We're passionate about what we do and strive to make a positive impact
Fun: We believe in having fun and making work enjoyable
If you're excited about joining a team that shares your values and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Apply Now
Are you a seasoned engineering leader with a passion for delivering exceptional customer experiences? Do you have a proven track record of driving innovation and growth in the tech industry? Look no further than JetBlue Airlines, where we're seeking a talented Senior Manager to lead our Self-Service Engineering team.
About JetBlue Airlines
JetBlue Airlines is a leading low-cost carrier in the United States, known for its commitment to providing exceptional customer experiences, a fun and engaging work environment, and a passion for innovation. With a focus on safety, integrity, and teamwork, we're dedicated to making flying more enjoyable and accessible to everyone.
Job Summary
As a Senior Manager, Self-Service Engineering at JetBlue Airlines, you will play a critical role in leading the development and delivery of our self-service engineering products and services. You will be responsible for managing a team of engineers, developing product roadmaps, and collaborating with cross-functional teams to drive business growth and innovation.
Key Responsibilities
Manage a portfolio of products from inception to retirement, ensuring timely delivery, high quality, and consistency
Lead and coach a team of engineers, including Leads, Senior Engineers, and technical leads, to ensure the team is motivated, developed, and equipped to deliver exceptional results
Establish and promote a culture of engineering excellence, focusing on innovation, technical growth, and product goals
Collaborate with product management and marketing teams to develop product visions and roadmaps
Develop and maintain technology roadmaps for products in your area of responsibility, ensuring security, reliability, and scalability
Drive the development of policies, standards, and guidelines for building and supporting IT products
Establish structures, design and integration plans, and guide software development performed by team members
Develop, maintain, and report on financial and resource plans for your area of responsibility
Serve as the escalation point for operational support for assigned portfolio applications with continuous availability
Manage production and non-production environments through change control management
Ensure work practices are aligned with all audit, security, and regulatory requirements
Partner with other Engineering Managers to ensure alignment and drive efficiencies
Play a critical role in driving and coaching direct and indirect team members to support the engagement, growth, and development of the IT organization
Requirements
Essential Qualifications
Bachelor's degree in a related field; or demonstrated ability to perform work responsibilities with a High School Diploma/GED and at least four (4) years of relevant experience
Active experience with Java, AngularJS, and NodeJS
Working knowledge of cloud computing: Azure, GCP, or AWS
Available for moderate overnight travel (up to 35%)
Must be in control of valid travel documents with the ability to travel throughout the US
Able to work flexible hours and be available for crisis response without prior notice
Must pass a pre-employment drug assessment
Must be legally authorized to work in the country in which the position is located
Authorization to work in the US is required; this position is not eligible for visa sponsorship
Preferred Qualifications
Experience managing a budget
Experience managing a full project or initiative, including presenting recommendations to senior leadership
Comprehensive knowledge of business functionality and detailed knowledge of business operations, objectives, and strategies
Familiarity with JetBlue's IT disciplines and interdependencies and how their needs drive IT strategy
What We Offer
At JetBlue Airlines, we're committed to providing our team members with a fun and engaging work environment, opportunities for growth and development, and a comprehensive benefits package. As a Senior Manager, Self-Service Engineering, you can expect:
Competitive salary: $25/hour
Opportunities for career growth and professional development
Comprehensive benefits package, including medical, dental, and vision coverage
Paid time off and holidays
Flexible work arrangements, including remote work options
A fun and engaging work environment with a passionate and dedicated team
How to Apply
If you're a motivated and experienced engineering leader looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role.
Apply Now
Culture and Values
At JetBlue Airlines, we're passionate about our culture and values. We believe in:
Safety: We're committed to ensuring the safety of our customers, crew members, and aircraft
Mindful: We're dedicated to being mindful of our impact on the environment and our communities
Integrity: We operate with integrity, honesty, and transparency
Passion: We're passionate about what we do and strive to make a positive impact
Fun: We believe in having fun and making work enjoyable
If you're excited about joining a team that shares your values and is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Apply Now