Senior Manager, Client Success
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. As our Senior Manager of Client Success, you will serve as a trusted advisor and reliable advocate for clients, overseeing the client experience throughout the full revenue cycle.RequirementsBachelor's degree in healthcare administration, business, or related field (Master’s preferred)7+ years of experience in revenue cycle management, healthcare operations, or client success rolesPhysician billing experience in specialty groups preferred; radiology, surgical, primary care, and/or othersStrong knowledge of RCM processes, including billing, coding, claims management, and reimbursementExcellent communication, interpersonal, problem-solving, and leadership skillsProficiency in utilizing and optimizing EMR systems such as eClinicalWorks, NextGen, Epic, or MeditechExcellent written and oral communication skills (including presentation experience) requiredAdvanced computer skills including knowledge of patient accounting systems, analytic tools, and Microsoft Office SuiteStrong track record in managing multiple clients and priorities effectivelyDemonstrated success in performance monitoring, revenue optimization, and process improvementStrong analytical skills with experience in financial reporting, KPI tracking, and revenue performance analyticsFamiliarity with healthcare compliance regulations such as HIPAA, CMS guidelines, and payer requirementsBenefitsCompetitive benefits packageOriginally posted on Himalayas
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