Senior Instructional Designer / Project Manager- 100% Virtual
About the position Our client, a state department of children and family services, is undertaking a critical initiative to revamp its onboarding program following a significant workforce reduction earlier this year. The department is rebuilding its team and needs an engaging, effective onboarding experience to improve retention, particularly for new hires in the first three months. This project will focus on 3-4 high-priority roles, including Protected Services (home visit investigations), Permanency Workers, and Licensing/Support Staff. The onboarding curriculum covers child welfare knowledge, while CPR, Safety, and Cultural modules are already developed. VR-based home visit training is being developed in partnership with Accenture and will be integrated into the program. The Senior Instructional Designer will lead the design and development of a blended learning onboarding program. Responsibilities include: Analyze existing content (20% currently exists) and perform gap analysis to determine learning needs. Collaborate with SMEs and review existing documents to gather necessary content. Design and develop engaging learning solutions across modalities, including eLearning, instructor-led training (ILT), and virtual ILT (vILT). Integrate VR modules into the onboarding experience. Apply adult learning theory, instructional design best practices, and high emotional intelligence to guide the client through the process. Define course length, structure, interactivity, and assessments to ensure alignment with performance objectives. Ensure content is structured for scalability, learner engagement, and effective knowledge transfer. Responsibilities • Analyze existing content (20% currently exists) and perform gap analysis to determine learning needs. • Collaborate with SMEs and review existing documents to gather necessary content. • Design and develop engaging learning solutions across modalities, including eLearning, instructor-led training (ILT), and virtual ILT (vILT). • Integrate VR modules into the onboarding experience. • Apply adult learning theory, instructional design best practices, and high emotional intelligence to guide the client through the process. • Define course length, structure, interactivity, and assessments to ensure alignment with performance objectives. • Ensure content is structured for scalability, learner engagement, and effective knowledge transfer. Requirements • Senior-level instructional designer with experience leading teams preferred. • Expertise in adult learning theory and application of learning science. • High emotional intelligence and ability to engage stakeholders effectively. • Skilled in Articulate 360 and familiar with Cornerstone LMS. • Strong ability to work independently and guide clients through learning design processes. Nice-to-haves • Independent • highly collaborative • skilled at navigating sensitive topics • able to influence and guide client decision-making • capable of creating scalable, high-impact learning experiences Apply tot his job