Senior Instructional Designer

Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.Could that be you?About YouYou have strong attention to detail and always strive to deliver high quality engaging content. You have a passion for learning and development, and you care about creating memorable experiences. You’re unafraid of technically detailed content and love transforming it into content with visual appeal and impact. You enjoy being on a team and look forward to working collaboratively while owning your piece of the puzzle. You are curious about the emerging technology, digital trends in learning, and understand how game design can define learning in new ways. You are thinking about how you can innovate and improve your work from one version to the next. You lead with enthusiasm and are truly like to be immersed in the products you support through learning. Your focus is on your learner, and you’re excited to help them thrive in their career.Your MissionAs a Senior Instructional Designer on the Global Product Support (GPS) Training team, you’ll design and develop learning programs that enhance product knowledge and drive employee development. Your work will improve team performance and elevate the customer support experience.What you'll do at UiPathLearning Design and Deployment Strategy· Lead end-to-end instructional design projects from analysis to evaluation· Develop strategies for complex software and technical skills training· Design inclusive, user-centered learning experiences across skill levelsContent Development & Innovation· Build engaging content for software troubleshooting and technical training· Collaborate with SMEs to conduct interviews and curate relevant, contextual learning· Design assessments that measure knowledge and applicationCross-Functional Leadership· Align learning with business goals by partnering with Product, Engineering, and Customer Success· Mentor junior designers and share best practices· Present strategies and outcomes to leadershipTechnology Integration· Use LMSs, authoring tools, and emerging tech to enhance delivery· Optimize content for platforms like Articulate, SharePoint, Confluence, and Slack· Apply data-driven methods to measure learning impact using learning analytics best practicesWhat you'll bring to the teamEducation & Experience· Bachelor's degree in Instructional Design, Educational Technology, Communications, or related field· 5+ years of experience in Learning & Development, Training Delivery, or Enablement—preferably in tech, AI, or SaaS environments with at least 3 years in the software/technology industry· Experience designing learning for technical products and software applications· Familiarity driving change management or enterprise adoption programs· Experience in consulting or advisory roles for software, digital transformation or enablementTechnical Skills· Expertise in instructional design models (ADDIE, SAM, Design Thinking)· Advanced use of authoring tools (Storyline, Captivate, Canva etc.)· Proficiency with LMSs, video editing, and creative design tools like (Adobe Illustrator, etc.)· Basic understanding of HTML/CSS and collaboration with dev teamsSoftware Industry Knowledge· Strong grasp of SDLC and agile methodologies· Experience designing for SaaS, APIs, or enterprise tools· Familiarity with documentation and help systemsCore Competencies· Excellent project management and multitasking skills· Strong analytical and data-driven decision-making· Clear communication with technical and non-technical audiences· Collaborative leadership and cross-functional influencePreferred· Master’s degree· Certifications in instructional design or project management· Experience in customer education or community building· Experience with localized/international contentIf this UiPath opportunity is a match for you, Apply Today!Please submit your resume along with a portfolio showcasing your work, with examples relevant to software or technical training. Include a brief cover letter explaining your experience with software industry learning challenges and your approach to solving them.Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.

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