Senior Director of Product Management

About UsProkeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity.Trusted by 8,000+ distributor locations and 40,000+ users, Prokeep makes it easy for over 3 million contractors, technicians, plumbers, electricians, mechanics, and other skilled professionals to order parts, troubleshoot issues, and generally, get what they need and get on with their day.Built for the $100+ billion distribution market, Prokeep eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits. By centralizing communication and enabling proactive outreach, we help teams take more orders from any channel and get more orders by driving demand—fueling growth, stronger relationships, and greater impact across the supply chain.Having recently secured a $25M Series A investment, we’re poised for rapid growth and innovation. If you're passionate about tackling complex challenges in a collaborative, fast-paced environment while contributing to an often-overlooked yet vital sector of the economy, we’d love to have you on board.Let’s shape the future together—one order at a time!Prokeep ValuesBuild Together. – Collaboration, camaraderie, and customer-focus are core to how we collectively work and win.Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy.Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships.Have Fun! – Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster!Your MissionWe’re looking for a Senior Director of Product Management to lead the execution of high-impact, multi-stakeholder products that drive company-wide growth. This role is pivotal in translating strategic goals into actionable plans, partnering with C-suite leaders, and leading by example multi-disciplinary teams to deliver products that solve customer problems and drive measurable business outcomes. You’ll lead with clarity and decisiveness, cultivating a culture of excellence, accountability, and innovation across the product, design, and research functions.Key ResponsibilitiesStrategy Execution Manage the execution of multiple strategic initiatives that align with company priorities and growth goals.Translate product and growth objectives into clear, functional execution strategies that drive customer impact.Provide short- and medium-term planning to ensure alignment between day-to-day product decisions and long-term company strategy.Drive cross-functional coordination across product, design, engineering, marketing, operations, and customer success.Represent product organization in internal forums and company-wide communications.Team Leadership & CultureSupport and elevate product team members by providing guidance, removing roadblocks and sharpening their skills to drive exceptionalism in their individual outcomes and careers.Foster a product culture grounded in ownership, impact, measurement and collaboration.Champion an outcome-based product development approach focused on solving real customer problems.Ensure your teams are motivated, supported, and continuously growing in their roles.OperationalBuild and refine product development processes and systems in partnership with engineering leadership - must focus on data-driven product development, POCs, MVPs, lightweight design, and other agile concepts. Play the Product Manager role within certain swimlanes to ensure progress on all initiatives and to lead by example. Ensure scalable, repeatable processes are in place for prioritization, execution, and measurement.Ensure product strategy and roadmaps are grounded in customer insight, data, and market dynamics.Own team staffing, budgeting, and planning to support company-level objectives.QualificationsA desire to get hands dirty, lead by example and mentor a tactical team on execution8–10+ years in product roles, ideally within fast-growing SaaS or technology companies5+ years managing product managers and designersExperience shipping multiple successful products at scale — not just featuresProven ability to lead large, multi-disciplinary teamsOwnership of critical, revenue-generating or strategically significant productsBonus PointsBackground as an early employee in a high-growth startup environmentFamiliarity with general manager structures and outcome-based accountabilityPrevious experience with wholesale distribution particularly within the trades‍Why Prokeep?At Prokeep, we offer a dynamic, passionate, and collaborative work environment where innovation thrives. Here’s what you can expect:Competitive Compensation: (160K-180K + Bonus) Reflecting your expertise and impact.Equity Package: Your success is our success—share in the growth you’ll help create.Comprehensive Benefits: Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP).Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limitsContinuous Growth: Yearly education stipend to support your professional development.

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