Senior Director of Operations, Real World Late Phase
Job Description:
• Providing overall leadership and strategic direction to Project teams.
• Subject matter expert for operations strategies
• Serve as SME, translates and executes strategies as defined by clients and leadership.
• Works with leadership to develop strategy for area of responsibility.
• Develops operations strategies from deep understanding of broad client strategic needs representing RWLP within large accounts
• Ensuring cost-effective integrated solutions are presented consultatively to our clients to successfully address their peri- and post-approval evidentiary needs
• Accountable for ensuring delivery of one or more books of work from RWLP-managed account(s)
• Works with assigned clients to identify their RWE needs and ensure that these are understood and acted upon directly through the RWLP BU or through collaboration with other BUs
• Leads discussion with clients, to articulate and position RWLP business unit operational processes, peri- and post-approval research standards.
• Maintains senior management-level relationships with clients via routine meetings (e.g., 1:1’s with counterparts)
• Provides oversight to project management teams in driving management of financial aspects of assigned projects to ensure adherence to the whole financial process flow
• Enable a culture of proactive risk identification and mitigation, rapid issue resolution, a sense of urgency, customer satisfaction and stakeholder collaboration.
Requirements:
• Bachelor’s degree in life sciences or equivalent (e.g., BSc, BS)
• Advanced / Professional degree in life sciences or business management preferred (e.g., MSc, MPH, PhD, MD, MBA)
• At least six (6) years - Eight (8) years managing studies.
• At least six (6) - eight (8) years RWLP experience
• Previous Real World Late Phase CRO/pharma experience in peri- and post-approval research, with increasing levels of positional responsibility and portfolio/client/account complexity
• Proven ability to work independently across multiple accounts
• navigates complex Stakeholder structures (internal and external)
• proactive problem solving for portfolio delivery and financial impact mitigation plans
• Virtual/decentralized study experience preferred
• Prior cross-functional project management experience within the CRO/Pharma industry is required
• A track record for successful management and delivery of client portfolios
• Direct experience with account / client (vendor) management, including RFP/proposal development, Bid Defenses, Capabilities presentations
• Strong knowledge of the end-to-end life product cycle development process
• Solid business and financial acumen, including experience with contractual negotiations
• Demonstrated ability to drive strategic operations decisions involving multiple stakeholders
• Global and diversity-oriented people management experience including line management and matrix management.
• Flexibility, with the ability to handle multiple tasks to meet deadlines delivering high quality work in a dynamic, rapidly changing environment.
• Strong interpersonal and communications skills as well as a proven team-oriented approach.
• Strong working knowledge of real-world operational and regulatory requirements
• Proficiency in virtual communications and Microsoft Office Suite (Word, Excel, and PowerPoint)
• Excellent written and spoken English.
Benefits:
• career development and progression
• supportive and engaged line management
• technical and therapeutic area training
• peer recognition and total rewards program
Apply Now
Apply Now
• Providing overall leadership and strategic direction to Project teams.
• Subject matter expert for operations strategies
• Serve as SME, translates and executes strategies as defined by clients and leadership.
• Works with leadership to develop strategy for area of responsibility.
• Develops operations strategies from deep understanding of broad client strategic needs representing RWLP within large accounts
• Ensuring cost-effective integrated solutions are presented consultatively to our clients to successfully address their peri- and post-approval evidentiary needs
• Accountable for ensuring delivery of one or more books of work from RWLP-managed account(s)
• Works with assigned clients to identify their RWE needs and ensure that these are understood and acted upon directly through the RWLP BU or through collaboration with other BUs
• Leads discussion with clients, to articulate and position RWLP business unit operational processes, peri- and post-approval research standards.
• Maintains senior management-level relationships with clients via routine meetings (e.g., 1:1’s with counterparts)
• Provides oversight to project management teams in driving management of financial aspects of assigned projects to ensure adherence to the whole financial process flow
• Enable a culture of proactive risk identification and mitigation, rapid issue resolution, a sense of urgency, customer satisfaction and stakeholder collaboration.
Requirements:
• Bachelor’s degree in life sciences or equivalent (e.g., BSc, BS)
• Advanced / Professional degree in life sciences or business management preferred (e.g., MSc, MPH, PhD, MD, MBA)
• At least six (6) years - Eight (8) years managing studies.
• At least six (6) - eight (8) years RWLP experience
• Previous Real World Late Phase CRO/pharma experience in peri- and post-approval research, with increasing levels of positional responsibility and portfolio/client/account complexity
• Proven ability to work independently across multiple accounts
• navigates complex Stakeholder structures (internal and external)
• proactive problem solving for portfolio delivery and financial impact mitigation plans
• Virtual/decentralized study experience preferred
• Prior cross-functional project management experience within the CRO/Pharma industry is required
• A track record for successful management and delivery of client portfolios
• Direct experience with account / client (vendor) management, including RFP/proposal development, Bid Defenses, Capabilities presentations
• Strong knowledge of the end-to-end life product cycle development process
• Solid business and financial acumen, including experience with contractual negotiations
• Demonstrated ability to drive strategic operations decisions involving multiple stakeholders
• Global and diversity-oriented people management experience including line management and matrix management.
• Flexibility, with the ability to handle multiple tasks to meet deadlines delivering high quality work in a dynamic, rapidly changing environment.
• Strong interpersonal and communications skills as well as a proven team-oriented approach.
• Strong working knowledge of real-world operational and regulatory requirements
• Proficiency in virtual communications and Microsoft Office Suite (Word, Excel, and PowerPoint)
• Excellent written and spoken English.
Benefits:
• career development and progression
• supportive and engaged line management
• technical and therapeutic area training
• peer recognition and total rewards program
Apply Now
Apply Now