Senior Data Analyst - Clinical Services

Remote Full-time
About IntusCare

IntusCare is the only end-to-end ecosystem built specifically to help Programs of All-Inclusive Care for the Elderly (PACE) programs deliver exceptional care, strengthen financial performance, and stay compliant. IntusCare replaces outdated technology and manual workarounds with purpose-built solutions for care coordination, risk adjustment, population health, and utilization management. IntusCare empowers teams to take control of their operations and improve outcomes for dual-eligible seniors – some of the most socially vulnerable and clinically complex individuals in the US healthcare system.

Role Overview

The Senior Data Analyst is responsible for building the performance measurement and analytics foundation that enables IntusCare’s Clinical Services organization to scale effectively, operate efficiently, and demonstrate measurable impact for clients. This role partners closely with Clinical Transformation leadership, the Chief Population Health Officer, and centralized Analytics to design KPI frameworks, build scalable reporting infrastructure, and translate data into actionable operational and strategic insights. The ideal candidate blends strong technical analytics capability with a deep understanding of healthcare services and value-based care, helping drive a data-informed operating model that improves clinical, financial, and operational outcomes.

Responsibilities

Services Performance Analytics & Metric Design
• Partner with Clinical Transformation leadership and the Chief Population Health Officer to define core Clinical Services performance metrics across productivity, quality, ROI, clinical impact, and operational efficiency
• Design scalable, standardized reporting frameworks aligned with centralized analytics standards
• Develop KPI hierarchies spanning individual, team, service-line, and executive-level performance
• Ensure metrics align with financial performance, client outcomes, and overall service value

Scalable Reporting & Data Infrastructure
• Build and maintain dashboards and reporting tools that provide real-time operational visibility
• Partner with centralized Analytics and Data Engineering to ensure clean data pipelines and scalable architecture
• Reduce manual reporting through automation and systematization
• Create standardized reporting packages for internal leadership and customer-facing needs

Customer-Facing Analytics Support
• Develop standardized, scalable client reporting frameworks
• Support Services leadership in translating analytics into clear, client-ready narratives
• Ensure reporting is consistent, defensible, and automated wherever possible
• Identify opportunities to productize analytics deliverables

Cross-Functional Analytics Partnership
• Act as embedded liaison between Clinical Services and centralized Analytics teams
• Ensure alignment on metric definitions, governance, and data standards
• Collaborate with Product and Engineering when service workflows require new data capture or reporting capabilities
• Support analytics needs during new service launches and workflow redesigns

Strategic Insight & Continuous Improvement
• Identify trends, bottlenecks, and optimization opportunities across service delivery
• Conduct deeper analyses to inform staffing models, pricing strategy, and operational efficiency
• Support scenario modeling and capacity forecasting
• Help build and evolve a data-driven operating model for Clinical Services

Qualifications
• 5–8+ years of experience in healthcare analytics, operations analytics, or services-based analytics
• Strong SQL proficiency and experience with BI tools such as Snowflake, Looker, Tableau, or similar
• Proven experience building KPI frameworks and performance measurement systems from the ground up
• Familiarity with value-based care, population health, or clinical services delivery models preferred
• Ability to translate complex business and operational challenges into scalable analytical solutions
• Experience working within hybrid embedded and centralized analytics environments preferred
• Strong strategic thinking, problem-solving, and cross-functional collaboration skills

What We Offer
• A chance to be part of a trailblazing team in healthcare technology.
• Competitive salary and equity package.
• Comprehensive benefits including health, dental, and vision insurance.
• A collaborative, inclusive, and dynamic work environment.
• Opportunities for professional growth and development.

Compensation: The salary for this role is $145-150K, with final compensation determined based on experience, skills, and organizational needs.

Work Location: This is a fully remote role based in the United States.

Sponsorship: This position is not eligible for sponsorship.

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