Senior Customer Success Associate – AI-Powered Pricing and Promotions Expert
**Join careerzynith's Eversight Team and Revolutionize the Grocery Industry**
Are you a customer success expert with a passion for AI-powered pricing and promotions? Do you thrive in dynamic environments where no two days are the same? Look no further! careerzynith's Eversight team is seeking a Senior Customer Success Associate to join our mission to transform the grocery industry.
**About careerzynith's Eversight**
careerzynith's Eversight is the recognized leader in AI-powered pricing and promotions. Our platform empowers global brands and retailers to optimize promotional strategies, drive higher ROI, and deliver transformative outcomes. With a strong presence in the market, we've partnered with leading companies such as Coca-Cola, Frito-Lay, Haleon, and more. Our Data Solutions have driven significant margin and sales volume improvements for our clients.
**The Role**
As a Senior Customer Success Associate, you will play a critical role in bringing our AI-powered pricing and promotions capabilities to customers. You will lead customers in designing, running, and analyzing digital experiments that inform buyer behavior and provide actionable insights. Your responsibilities will include:
* **Relationship Management**: Forge and nurture strong relationships with key customer stakeholders, including power users, program managers, and executive stakeholders.
* **Engagement Management**: Deliver a high-quality customer experience through strong project management, ensuring timely outputs and proactively addressing bottlenecks.
* **Goals**: Guide customers in designing, running, and analyzing digital experiments to generate actionable results that optimize pricing and promotions.
* **Cross-Functional Initiatives**: Spearhead cross-functional initiatives that unlock growth opportunities for Eversight, including analytics, operations, and product development.
**What You'll Get**
* **Dynamic and Expanding Team**: Join a talented and supportive team where your contributions can make an immediate impact.
* **Personal and Professional Growth**: Experience significant growth with a focus on development within a dynamic and entrepreneurial environment.
* **High-Growth Organization**: Be part of a high-growth organization with opportunities to shape the future of AI-powered pricing and promotions.
* **Flexible Work Arrangements**: Enjoy a flexible work environment that allows you to choose where you do your best work.
**What We're Looking For**
* **Minimum Qualifications**:
+ Passion for working directly with customers and excelling at relationship-building.
+ Experience in customer-facing or cross-functional roles is a plus.
+ Strong analytical thinking, problem-solving skills, and attention to detail.
+ Excellent writing and communication skills, with the ability to deliver compelling presentations.
+ Interest in fast-moving consumer goods, retail, and shopper behavior, with familiarity with CPG or Retail industries an advantage.
* **Preferred Qualifications**:
+ Approximately 1-3 years of work experience, ideally in an analyst or associate role.
+ Bachelor's degree, ideally with a business degree or in a quantitative field.
**Compensation and Benefits**
careerzynith provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote, and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US-based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ: $86,000-$95,000 USD
WA: $82,000-$91,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $78,000-$87,000 USD
All other states: $71,000-$79,000 USD
**Ready to Join the Revolution?**
Apply now to become a part of careerzynith's Eversight team and help transform the grocery industry. Don't miss this opportunity to make a meaningful impact and grow your career in a dynamic and expanding team.
Apply for this job
Are you a customer success expert with a passion for AI-powered pricing and promotions? Do you thrive in dynamic environments where no two days are the same? Look no further! careerzynith's Eversight team is seeking a Senior Customer Success Associate to join our mission to transform the grocery industry.
**About careerzynith's Eversight**
careerzynith's Eversight is the recognized leader in AI-powered pricing and promotions. Our platform empowers global brands and retailers to optimize promotional strategies, drive higher ROI, and deliver transformative outcomes. With a strong presence in the market, we've partnered with leading companies such as Coca-Cola, Frito-Lay, Haleon, and more. Our Data Solutions have driven significant margin and sales volume improvements for our clients.
**The Role**
As a Senior Customer Success Associate, you will play a critical role in bringing our AI-powered pricing and promotions capabilities to customers. You will lead customers in designing, running, and analyzing digital experiments that inform buyer behavior and provide actionable insights. Your responsibilities will include:
* **Relationship Management**: Forge and nurture strong relationships with key customer stakeholders, including power users, program managers, and executive stakeholders.
* **Engagement Management**: Deliver a high-quality customer experience through strong project management, ensuring timely outputs and proactively addressing bottlenecks.
* **Goals**: Guide customers in designing, running, and analyzing digital experiments to generate actionable results that optimize pricing and promotions.
* **Cross-Functional Initiatives**: Spearhead cross-functional initiatives that unlock growth opportunities for Eversight, including analytics, operations, and product development.
**What You'll Get**
* **Dynamic and Expanding Team**: Join a talented and supportive team where your contributions can make an immediate impact.
* **Personal and Professional Growth**: Experience significant growth with a focus on development within a dynamic and entrepreneurial environment.
* **High-Growth Organization**: Be part of a high-growth organization with opportunities to shape the future of AI-powered pricing and promotions.
* **Flexible Work Arrangements**: Enjoy a flexible work environment that allows you to choose where you do your best work.
**What We're Looking For**
* **Minimum Qualifications**:
+ Passion for working directly with customers and excelling at relationship-building.
+ Experience in customer-facing or cross-functional roles is a plus.
+ Strong analytical thinking, problem-solving skills, and attention to detail.
+ Excellent writing and communication skills, with the ability to deliver compelling presentations.
+ Interest in fast-moving consumer goods, retail, and shopper behavior, with familiarity with CPG or Retail industries an advantage.
* **Preferred Qualifications**:
+ Approximately 1-3 years of work experience, ideally in an analyst or associate role.
+ Bachelor's degree, ideally with a business degree or in a quantitative field.
**Compensation and Benefits**
careerzynith provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote, and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US-based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ: $86,000-$95,000 USD
WA: $82,000-$91,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $78,000-$87,000 USD
All other states: $71,000-$79,000 USD
**Ready to Join the Revolution?**
Apply now to become a part of careerzynith's Eversight team and help transform the grocery industry. Don't miss this opportunity to make a meaningful impact and grow your career in a dynamic and expanding team.
Apply for this job