Senior Atlassian Cloud Admin, Corp IT

Welcome to Dropbox, where we believe in creating a more enlightened way of working. As a Senior Atlassian Cloud Admin on our Corporate IT team, you will play a crucial role in maintaining and optimizing our Atlassian Cloud infrastructure for our global company. We are seeking a highly skilled and experienced individual who is passionate about streamlining processes and improving collaboration for our employees. If you have a strong technical background, excellent problem-solving skills, and a knack for managing complex systems, we encourage you to apply for this role. Join us in revolutionizing the way people work and help us build a better world of collaboration.

Manage and maintain the Atlassian Cloud infrastructure for the company.
Troubleshoot and resolve technical issues related to Atlassian products.
Continuously optimize and improve the Atlassian Cloud environment to enhance collaboration and streamline processes.
Collaborate with cross-functional teams to understand business needs and provide technical solutions.
Develop and implement best practices for Atlassian products usage and administration.
Train and support employees on how to effectively use Atlassian tools.
Stay updated on the latest Atlassian updates, features, and integrations to ensure the company is utilizing the most current and efficient tools.
Monitor system performance and proactively address any potential issues.
Work with vendors and external support to resolve any system issues or outages.
Create and maintain documentation for Atlassian products and processes.
Keep track of licenses, renewals, and upgrades for Atlassian products.
Participate in the evaluation and implementation of new Atlassian products and features.
Lead and participate in projects related to Atlassian products, including upgrades, migrations, and integrations.
Mentor and assist junior team members.
Adhere to company security and compliance policies and procedures.

Dropbox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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