Procedure Care Tech I

Clearway Pain Solutions is a healthcare provider focused on patient care. The Procedure Care Tech I is responsible for providing direct patient care in both office and Ambulatory Surgical Center settings, including managing patient intake, assisting with procedures, and maintaining patient records.ResponsibilitiesPerform job in accordance with Company Mission, vision, and goalsAssists in bringing patients to pre-op, recovery and transporting for dischargeAssists patients with medical forms, as necessaryExercise confidentiality in all areas, abiding by HIPAA rules and regulationsAccurately completes applicable paperwork; ensuring patient medical records are complete. Prepares all forms and requisitions as instructed by the providerCreates and maintains a positive atmosphere of customer service, teamwork, mutual respect, professionalism and accountabilityVerifies patient information by interviewing patient; recording medical history; confirming purpose of visit, and confirming patient IDAnswers telephones in a professional manner and delivers messages promptlyReturns patient calls in a timely mannerMaintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications currentAdheres to Infection Control, Safety and OSHA standards as specified by State, and Company standardsMaintains knowledge of, and complies with State, Company and any other applicable policies and proceduresAssists nursing staff with obtaining and recording vital signs, pregnancy tests and glucometer checks. Verifies patient history information and takes detailed history when indicated. Informs nursing staff and physician of resultsMakes frequent rounds on patients in pre-op and recovery to provide for any other needs of the patient prior to dischargePerforms daily, weekly and monthly safety and equipment checksDaily reviews upcoming cases and notifies nurse of any potential issuesReviews schedule daily and assists with office procedures to help maintain patient flow, and accuracy of scheduled procedureAssists with inventory and order supplies for all procedures in the ASC, as directedSets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for proceduresPositions the patient for the procedures, establishes the sterile field, and drapes the patient for the proceduresAssists providers by passing instruments and supplies to them and holding retractors (as needed) during proceduresIf assisting with procedures, adheres to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to proceduresImmediately prior to the start of any procedure in the procedure room, initiate/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concernsIdentifies every patient with two identifiers: full name and date of birthDocuments this information in the Procedure Safety Checklist, including the time of the time-outSterilizes and breaks down procedure room after each patient and ensures procedure room is cleaned prior to the beginning of a procedureKeeps rooms clean and stocked with suppliesMaintains stock of medicines and supplies as necessary. Advises Office Manager when replacements are neededSterilizes and cleans instruments used in examinations and/or procedures; maintains clean and hygienic environmentMonitors personal and provider staff task buckets in the EMRSets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for proceduresPositions the patient for the procedures, establishes the sterile field, and drapes the patient for the proceduresOperates, sterilizes, and maintains necessary equipment, including but not limited to the autoclave, RFA machine, etcAssists the physician with use of the C-ArmAccurately maintains daily/monthly record keeping of radiation logsAccurately completes and maintains all applicable records and logs (i.e.: radiation, spore testing, equipment, medical records, etc.)Properly maintains examination/procedure rooms, recovery areas, nurse’s stations, and all other clinical areasAdheres to Infection Control, Safety and OSHA standards as specified by State, Joint Commission and Company standardsMaintains knowledge of, and complies with established State, Joint Commission, Company and any other applicable policies and proceduresStarts IV as needed after competency skills check-offInstructs patients in simple procedures/tests and dispenses appropriate educational materials (clinical office only)Relays provider orders to the patient (clinical office only)Prepares, cleans and maintains all clinical equipment (clinical office only)Draws up injections to be administered (clinical office only)Verifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, takes necessary steps to obtain the records (clinical office only)Fits patients for durable medical equipment (DME) and completes all applicable paperwork, as directed (clinical office only)Obtains prior authorizations for radiology and/or prescriptions, as needed (clinical office only)Keeps rooms clean and stocked with supplies (clinical office only)Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity (clinical office only)Processes specimens and prepares them for shipping (clinical office only)Maintain lab area with ample supplies and in a clean and safe condition (clinical office only)Follows test requirements of laboratory and procures unaltered urine specimen for testing (clinical office only)Properly maintains examination rooms and all other clinical areas (clinical office only)Checks work e-mail on a regular basis throughout the workdayParticipate in and complete all required trainings and in-servicesPerforms other duties as assignedSkillsHigh School Diploma, or equivalentMust have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook)Current Basic Life Support (BLS) certificationMust have excellent written and oral communication skills, including exceptional customer serviceMust be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the publicMust be able to work individually as well as within a teamMust be able to follow both verbal and written instructionsMust be able to work a flexible scheduleMust be able to respond with patience and understanding during stressful conditions related to patient health and emergent situationsMust be able to multi-task and prioritizeMust demonstrate extreme attention to detailMust possess strong organization skillsMust be able to problem solve and use reasoningMust be able to meet predefined quality standardsMust maintain and project a professional attitude and appearance at all timeMust have a working knowledge of the healthcare field and medical specialty, as well as medical terminologyIf working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine)Must complete two (2)-step PPD (NE staff) OR must complete an annual PPD (SE staff)Must complete all regulatory competencies in accordance with working in the ASCWithin first ninety (90) days of employment as a Medical Assistant with C-Arm, must complete C-arm competenciesAll staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performanceCompletion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS LicensureOne (1) year of prior experience working in a medical practiceOne (1) year of prior experience working with an Electronic Medical Record (EMR)Three (3) months of prior experience assisting in the use of a C-Arm machineSurgical Tech certificationC-Arm Tech certificationOne (1) year of prior experience as a Patient Care Tech in an Ambulatory Surgery Center/Operating Room settingBenefitsPTO: Up to 96 hours in first year (pro-rated based on start date)Holidays: 7 (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)Retirement: 401(k) with employer matchHealth Benefits: Medical (single and family), Dental (single and family), Vision (single and family)Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance ProgramOther Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital IndemnityCompany OverviewClearway Pain Solutions is a leading pain management medical practice focused on relieving pain, restoring function and renewing quality of life for our patients. It was founded in undefined, and is headquartered in Pensacola, Florida, USA, with a workforce of 201-500 employees. Its website is https://clearwaypain.com/.Company H1B SponsorshipClearway Pain Solutions has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.



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