Scheduling Assistant, Mobile Clinics Division

Description Position Objectives: To promote the humane care and treatment of animals and to provide support to the mobile clinics division scheduler Term of Employment: Scheduled for 20 Hours per week Primary Responsibilities and Duties: • Log online appointment requests into scheduling spreadsheets • Log daily calls into the scheduling spreadsheet • Schedule appointments according to clinic scheduling guidelines • Refer calls related to post-surgical patient care to the veterinary staff on a timely basis • Promote the humane care and treatment of animals • Advise guardians of proper vaccination schedules and care of animals • Complete reminders for upcoming clinic appointments • Enter follow-up responses into Clinic HQ • Coordinate with other departments on the transportation of animals to and from spay and neuter appointments • Return the calls of guardians in a timely manner • Perform scheduling duties in the absence of the primary scheduler • Perform income checks and adjust pricing based on those checks • Perform any duties assigned by the primary scheduler Requirements • High school diploma • Ability to stay on task and work remotely • Proven exceptional customer service skills • Proven ability to handle confidential information • Demonstrated ability to deal with a variety of people in a professional manner • Excellent organizational skills and attention to detail • Willingness and ability to maintain a flexible work schedule • Commitment to the objectives of the organization Application Deadline: Applications for this position will be accepted until May 12, 2026. We may fill this job opening before the deadline if we find a qualified candidate.