Sales Team Lead

*** This role is open to any LatAm candidates ***Rockstar is recruiting for a fast-growing, mission-driven company that is reimagining what funeral care can feel like in the U.S. The client offers transparent pricing, modern options, and a human touch that earns families’ trust. They provide simple cremation services and beautiful memorials across California, with plans to scale nationally.The client is seeking a player-coach to help build and lead a high-performance Sales team. The selected candidate will start as a Senior Rep to master the process and model excellence. Within 3 months, the individual will take on scoped leadership: coaching others, managing day shift operations, and contributing to process improvements. Over time, this person will grow into a full-time team leadership role.This is a rare opportunity to shape a high-output, low-ego sales team from the inside, while staying grounded in the work.What the Role EntailsStart as a seller. Become a subject matter expert. Grow into a leader. Stay close to the work.As a SellerGuide families from first call to close—high-trust, inbound sales
Own leads and quota; achieve 55% conversion through clear, empathetic conversations
Model unmatched hospitality and high agency in every interaction
As a Team LeadManage the day shift (8am–5pm PT), ensuring daily execution and service quality
Lead 1:1s, shift check-ins, and team standups
Handle live queue oversight and serve as the first escalation point
Coach and support reps through feedback, shadowing, and hands-on help
Participate in hiring, onboarding, and training for new reps
Run or contribute to QA processes and performance reviews
Manage day shift coverage, schedules, and team operations directly
The selected candidate will ramp into the Team Lead role within 2-3 months and support up to 10 reps over time, with people leadership becoming the primary focus (~80%) as the team grows.Why This Role Is SpecialThe client is building the most compassionate and professional sales team in the industry.
Thorough training in the sales process will be provided before leading others.
Leaders stay grounded by staying close to customers—no “off the floor” leadership.
This is a mission-driven sales organization: clear process, real trust, no hard selling.
What Success Looks Like3 months: Performing as a high-agency Senior Rep and beginning to support others.
6 months: Owning the day shift, leading the team with confidence, and driving real improvements.
12 months: The team is a standout: high performance, strong engagement, low drama. Driving onboarding and shaping training.
Strong Fit Criteria5+ years in sales with a strong individual track record
Experience managing others (formally or informally)
Practiced manager: organized, steady, direct, and trusted
Combines care and clarity—team members seek feedback
Operates with high agency and strong judgment
Desire to grow a leadership career in a remote-first, high-trust culture
Bonus QualificationsExperience with HubSpot, Aircall, or remote team management across time zones
DetailsRemote | Preference for LatAm-based applicants
Cover Day Shift: 8am–5pm PT (includes break)
Compensation: $2,500–$4,200 USD/month OTE
Tools: HubSpot, Aircall, Slack, internal systems
Candidates who are ready to lead by example and grow a world-class Sales team in a high-trust environment are encouraged to apply.Originally posted on Himalayas

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