Sales Support Lead

Remote Full-time
Are you a natural leader with a passion for sales and customer service? Do you thrive in a fast-paced environment and enjoy motivating and supporting a team? Five Below is seeking a Sales Support Lead to join our dynamic and energetic team. In this role, you will be responsible for leading our sales support team to ensure a seamless and exceptional customer experience. The ideal candidate will have previous sales experience, strong leadership skills, and a customer-centric mindset. If you are a driven and enthusiastic individual looking for a new challenge, we want to hear from you!

Lead and manage the sales support team to ensure efficient and effective operations.
Motivate and inspire team members to achieve sales goals and provide exceptional customer service.
Develop and implement strategies to increase sales and improve customer satisfaction.
Train and onboard new team members, ensuring they are equipped with the necessary knowledge and skills to succeed.
Monitor and analyze sales data to identify trends and areas for improvement.
Collaborate with other departments and senior management to drive overall business objectives.
Foster a positive and inclusive work environment that encourages teamwork and open communication.
Handle customer inquiries and complaints in a timely and professional manner.
Maintain proper inventory levels and ensure merchandise is displayed and stocked accurately.
Stay updated on industry trends and competitors to inform decision-making and stay ahead of the competition.

Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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