Sales & Operations Coordinator
Mochi Foods is growing, and we're looking for a highly organized, customer-focused Sales & Operations Coordinator to join our team.
This role is perfect for someone who enjoys building relationships with customers while also keeping day-to-day business operations running smoothly. You'll work directly with wholesale and retail customers, process orders, coordinate shipments, and support inventory and purchasing activities.
As a small and fast-growing company, we are looking for someone who is proactive, detail-oriented, and excited to wear multiple hats.
What You'll Do
Serve as a primary point of contact for customer inquiries via phone and email
Answer questions regarding products, pricing, availability, and shipping
Help customers find the best products and solutions for their business
Process customer orders and generate invoices
Coordinate shipments with warehouses and logistics partners
Monitor inventory levels and support purchasing activities
Maintain accurate records for orders, purchase orders, and vendor communications
Assist with inventory planning, forecasting, and operational reporting
Collaborate with sales, operations, and warehouse partners to ensure excellent customer service
What We're Looking For
1–4 years of experience in sales support, customer service, operations, supply chain, purchasing, or related fields
Strong communication and relationship-building skills
Strong Excel or Google Sheets skills
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Self-starter with a positive attitude and willingness to learn
Comfortable working independently in a remote environment
Nice to Have
Experience in food & beverage, CPG, wholesale, retail, or manufacturing
Familiarity with inventory management and purchasing workflows
Experience with QuickBooks, Zoho CRM, Extensiv, NetSuite, or similar systems
Experience working with warehouses, freight carriers, or suppliers
Startup or small business experience
Why Join Mochi Foods?
Fully remote position
Opportunity to work directly with a growing food brand
Small team environment with high visibility and impact
Diverse responsibilities and opportunities for professional growth
Fast-paced, entrepreneurial culture where your ideas matter
To Apply
Please send your resume to:
📧 [email protected]
Subject Line: Sales & Operations Coordinator Application
We look forward to hearing from you!
This is a remote position.
This role is perfect for someone who enjoys building relationships with customers while also keeping day-to-day business operations running smoothly. You'll work directly with wholesale and retail customers, process orders, coordinate shipments, and support inventory and purchasing activities.
As a small and fast-growing company, we are looking for someone who is proactive, detail-oriented, and excited to wear multiple hats.
What You'll Do
Serve as a primary point of contact for customer inquiries via phone and email
Answer questions regarding products, pricing, availability, and shipping
Help customers find the best products and solutions for their business
Process customer orders and generate invoices
Coordinate shipments with warehouses and logistics partners
Monitor inventory levels and support purchasing activities
Maintain accurate records for orders, purchase orders, and vendor communications
Assist with inventory planning, forecasting, and operational reporting
Collaborate with sales, operations, and warehouse partners to ensure excellent customer service
What We're Looking For
1–4 years of experience in sales support, customer service, operations, supply chain, purchasing, or related fields
Strong communication and relationship-building skills
Strong Excel or Google Sheets skills
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Self-starter with a positive attitude and willingness to learn
Comfortable working independently in a remote environment
Nice to Have
Experience in food & beverage, CPG, wholesale, retail, or manufacturing
Familiarity with inventory management and purchasing workflows
Experience with QuickBooks, Zoho CRM, Extensiv, NetSuite, or similar systems
Experience working with warehouses, freight carriers, or suppliers
Startup or small business experience
Why Join Mochi Foods?
Fully remote position
Opportunity to work directly with a growing food brand
Small team environment with high visibility and impact
Diverse responsibilities and opportunities for professional growth
Fast-paced, entrepreneurial culture where your ideas matter
To Apply
Please send your resume to:
📧 [email protected]
Subject Line: Sales & Operations Coordinator Application
We look forward to hearing from you!
This is a remote position.