Sales Engineering Manager
Company Overview:
The Pre-Sales Solutions Manager leads and scales a high-performing team of Solution Architects that act as the technical and solutioning backbone of the commercial organization. This role is accountable for translating the company's capabilities framework into winning, customer-centric solutions that drive revenue growth across U.S. and multinational markets. Working in tight partnership with Sales, Product, and Delivery, this leader ensures that opportunities are approached through a consultative, solution-led mindsetâmoving from customer outcomes and business problems to integrated technology architectures. The role owns the end-to-end pre-sales motion: from opportunity qualification and solution design to proposal strategy, technical validation, and handoff to delivery. The Pre-Sales Solutions Manager is also responsible for operational excellence of the pre-sales function, including resource planning, skills development, deal prioritization, and performance managementâensuring the team operates as a predictable, scalable, and high-impact revenue engine.
Responsibilities:
1. Lead and scale the Pre-Sales Solutions organization: Lead, mentor, and develop a high-performing team of Solution Architects aligned to the companyâs capabilities framework, ensuring strong technical depth, commercial mindset, career growth, and consistent delivery excellence.2. Own the end-to-end solutioning strategy for revenue generation: Drive the design and validation of customer-centric, outcome-driven solutions that support revenue growth across U.S. accounts, ensuring all proposed solutions are technically sound, commercially viable, and aligned with customer business objectives.3. Architect integrated, multi-domain solutions: Oversee the architecture of end-to-end solutions across cybersecurity, cloud, AI & data, connectivity, managed services, and enterprise platformsâensuring cohesive, scalable, and future-ready designs.4. Establish and standardize the pre-sales operating model: Define and continuously improve methodologies, frameworks, tools, and best practices across the pre-sales organization to ensure repeatability, quality, and speed in solution development.5. Act as a strategic partner to Sales leadership: Partner with Sales to qualify opportunities, shape deal strategy, prioritize pipeline, anticipate competitive positioning, address complex customer objections, and increase win rates.6. Build and manage a high-impact partner ecosystem: Develop strong working relationships with technology vendors, strategic partners, and internal solution teams to expand solution capabilities and accelerate deal execution.7. Ensure seamless transition from sales to delivery: Work closely with Service Delivery and Customer Care to guarantee accurate scoping, clear assumptions, proper handoff, and smooth execution from pre-sales to implementation.8. Drive operational excellence and performance management: Own pre-sales performance metrics, forecasting inputs, capacity planning, utilization, and KPIsâensuring optimal resource allocation and predictable execution.9. Develop talent and organizational capability: Recruit, onboard, train, coach, and evaluate Solution Architects; define skills models and career paths; continuously elevate technical, consultative, and commercial competencies.10. Act as technology and market intelligence leader: Stay ahead of industry trends, regulatory requirements, and emerging technologies across cybersecurity, cloud, AI, and digital servicesâtranslating market insights into GTM and solution strategy.11. Oversee workload distribution and project execution: Secure necessary resources; uphold productivity standards; ensure ethical practices; maintain technical documentation and KPIs within company repositories; and drive the adoption of new processes and procedures.
Qualifications:
Bachelor's Degree in Computer Science, Software Engineering, Information Systems, or related discipline. RequiredMaster's Degree in Computer Science, IT Management, or related discipline. Preferred7-9 years IT Solution Architecture, PreâSales, or Enterprise Architecture RequiredBilingual (English/Spanish) (High proficiency)Information Technology Infrastructure Library (ITIL) ITIL V4 Upon Hire RequiredCompTIA Security+ Certification Cybersecurity within 180 Days PreferredMicrosoft Certified Solutions Expert Cloud Architecture Certification (Azure / AWS / GCP) within 180 Days PreferredEnterprise Integration Engineer Certification TOGAF / Enterprise Architecture within 180 Days PreferredServiceNow Certified System Administrator ServiceNow within 180 Days Preferred
What We Offer:
Professional developmentA culture that celebrates success and diversityMedical, Dental, Vision16 Holidays, 15 days PTO, 7 sick days401k with a match and tuition reimbursementThe base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.
Apply Now
The Pre-Sales Solutions Manager leads and scales a high-performing team of Solution Architects that act as the technical and solutioning backbone of the commercial organization. This role is accountable for translating the company's capabilities framework into winning, customer-centric solutions that drive revenue growth across U.S. and multinational markets. Working in tight partnership with Sales, Product, and Delivery, this leader ensures that opportunities are approached through a consultative, solution-led mindsetâmoving from customer outcomes and business problems to integrated technology architectures. The role owns the end-to-end pre-sales motion: from opportunity qualification and solution design to proposal strategy, technical validation, and handoff to delivery. The Pre-Sales Solutions Manager is also responsible for operational excellence of the pre-sales function, including resource planning, skills development, deal prioritization, and performance managementâensuring the team operates as a predictable, scalable, and high-impact revenue engine.
Responsibilities:
1. Lead and scale the Pre-Sales Solutions organization: Lead, mentor, and develop a high-performing team of Solution Architects aligned to the companyâs capabilities framework, ensuring strong technical depth, commercial mindset, career growth, and consistent delivery excellence.2. Own the end-to-end solutioning strategy for revenue generation: Drive the design and validation of customer-centric, outcome-driven solutions that support revenue growth across U.S. accounts, ensuring all proposed solutions are technically sound, commercially viable, and aligned with customer business objectives.3. Architect integrated, multi-domain solutions: Oversee the architecture of end-to-end solutions across cybersecurity, cloud, AI & data, connectivity, managed services, and enterprise platformsâensuring cohesive, scalable, and future-ready designs.4. Establish and standardize the pre-sales operating model: Define and continuously improve methodologies, frameworks, tools, and best practices across the pre-sales organization to ensure repeatability, quality, and speed in solution development.5. Act as a strategic partner to Sales leadership: Partner with Sales to qualify opportunities, shape deal strategy, prioritize pipeline, anticipate competitive positioning, address complex customer objections, and increase win rates.6. Build and manage a high-impact partner ecosystem: Develop strong working relationships with technology vendors, strategic partners, and internal solution teams to expand solution capabilities and accelerate deal execution.7. Ensure seamless transition from sales to delivery: Work closely with Service Delivery and Customer Care to guarantee accurate scoping, clear assumptions, proper handoff, and smooth execution from pre-sales to implementation.8. Drive operational excellence and performance management: Own pre-sales performance metrics, forecasting inputs, capacity planning, utilization, and KPIsâensuring optimal resource allocation and predictable execution.9. Develop talent and organizational capability: Recruit, onboard, train, coach, and evaluate Solution Architects; define skills models and career paths; continuously elevate technical, consultative, and commercial competencies.10. Act as technology and market intelligence leader: Stay ahead of industry trends, regulatory requirements, and emerging technologies across cybersecurity, cloud, AI, and digital servicesâtranslating market insights into GTM and solution strategy.11. Oversee workload distribution and project execution: Secure necessary resources; uphold productivity standards; ensure ethical practices; maintain technical documentation and KPIs within company repositories; and drive the adoption of new processes and procedures.
Qualifications:
Bachelor's Degree in Computer Science, Software Engineering, Information Systems, or related discipline. RequiredMaster's Degree in Computer Science, IT Management, or related discipline. Preferred7-9 years IT Solution Architecture, PreâSales, or Enterprise Architecture RequiredBilingual (English/Spanish) (High proficiency)Information Technology Infrastructure Library (ITIL) ITIL V4 Upon Hire RequiredCompTIA Security+ Certification Cybersecurity within 180 Days PreferredMicrosoft Certified Solutions Expert Cloud Architecture Certification (Azure / AWS / GCP) within 180 Days PreferredEnterprise Integration Engineer Certification TOGAF / Enterprise Architecture within 180 Days PreferredServiceNow Certified System Administrator ServiceNow within 180 Days Preferred
What We Offer:
Professional developmentA culture that celebrates success and diversityMedical, Dental, Vision16 Holidays, 15 days PTO, 7 sick days401k with a match and tuition reimbursementThe base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.
Apply Now