Sales Development Program - Phoenix, AZ,

UnitedHealthcare is simplifying the health care experience and creating healthier communities. They are seeking candidates for their Sales Development Program, where new hires will consult customers on their insurance needs and assist in matching them with the appropriate products and coverages.ResponsibilitiesMainly handling inbound calling, NO knocking on doorsAnswer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately saleAsk appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systemsUsing knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needsMay make outbound calls to members to follow up on questions or to current members to review current or new products and servicesAssist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelinesMeet the goals established for the position in the areas of performance, attendance, and consumer experienceMeet and maintain requirements for agent licensure, appointments, and annual product certificationSkillsCurrently in final year of obtaining a Bachelor's degree (or obtained degree no longer than 24 months prior to position start date, from an accredited college/university). Bachelor's Degree must be obtained prior to start of employmentMust be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)Work or volunteer experience in sales, customer service, health care, or health insuranceExperience with Microsoft Office products (Word, Excel, PowerPoint, Outlook)Benefits18 days accrued Paid Time Off during first year of employment plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)Company OverviewUnitedHealthcare helps people live healthier lives by simplifying the health care experience. It was founded in 1977, and is headquartered in Minnetonka, Minnesota, USA, with a workforce of 10001+ employees. Its website is http://www.uhc.com.



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