Sales Coordinator

Gogo Business Aviation is seeking a Sales Coordinator to manage sales orders and customer requests. The role involves processing orders, maintaining communication with various departments, and providing support to the Sales and Marketing Teams. Responsibilities Coordinate and enter all orders received via email and/or online OEM and RSM Support – process orders, RMA’s, credit memos, mailings, and material and sales literature distribution Respond to dealer/customer requests swiftly and efficiently Work with the Inside Sales team to complete projects needed and provide backup as necessary Stay informed and updated on Navision, Salesforce, and other tools used in Inside Sales Attend all training as required for the position Assist with coordinating paperwork for dealer contracts and follow through on the process Stay informed and educated on all AS9100 processes as required in Inside Sales Assist in Dealer and Customer mailings Assist in distributing any sales leads through general email boxes or phones Establish and maintain relationships with Dealer and OEM Buyers Be familiar with existing Dealer and OEM contracts Perform other related duties as required/assigned Skills Associate degree in a related field or equivalent work experience Some experience in business aviation sales, sales support, customer service, or inside sales roles Willing to train in the Broomfield, Colorado office Monday through Friday for the first 3-4 weeks and then transition to work in a hybrid environment (2-3 days in the office) Ability to travel occasionally Outstanding written and verbal communication skills Customer-focused experience Ability and willingness to learn and apply new concepts Thrive in a fast-paced, changing environment Team-oriented with a friendly and approachable demeanor at all levels Strong attention to detail and organizational skills Analyze situations, identify problems, recommend solutions, and evaluate outcome Represent Gogo positively and professionally Handle highly confidential information appropriately Works independently; self-motivated Working knowledge of Microsoft Office products, Navision and Salesforce Benefits Medical, dental and vision coverage Immediate vesting 401k plan Paid time off Volunteer time off Employee Stock Purchase Plan Company Overview Gogo is the only multi-orbit, multi-band in-flight connectivity provider offering connectivity technology purpose-built for business and military/government aviation. It was founded in 1991, and is headquartered in Broomfield, Colorado, USA, with a workforce of 201-500 employees. Its website is