Sales Assistant

Remote Full-time
Job Title: Sales Admin
Location: Latin America (Remote)
Working Hours: Monday - Friday, 08:30 AM - 05:00 PM CST
Position Overview: We are seeking a detail-oriented and self-motivated Sales Admin to join our team. As a Sales Admin, you will play a key role in assisting with multi-site orders, maintaining spreadsheets, and entering a high volume of orders into the system. The ideal candidate will have experience in a fast-paced office environment, possess excellent communication skills, and be able to work efficiently both independently and as part of a team.
Responsibilities:
Maintain our CRM with pristine detail and up to date accuracyContinuously improve and learn to streamline processes.Update order details and notes as needed.Complete various data entry tasks to maintain spreadsheets.Timely and accurate order entry into both the order system and the inventory tracking system.Work on multiple items simultaneously while maintaining accuracy.Communicate with other employees and departments in a calm and professional manner.Adhere to all company policies, procedures, and codes of conduct.Provide customer service to clients.Great communication with clients via email.Answer customer inquiries regarding damaged or missing products and provide replacements as needed.Provide tracking and packing list information upon request for customers.Web order and Purchase Order entry daily - High Volume.Clear knowledge and understanding of products, website, and ordering systems.
Requirements:
High level of spoken English (near-native proficiency).Intermediate Google Sheets or Microsoft Excel skills.Experience in a Sales Team environment (preferred).Experience in an office environment with basic office productivity software experience required (Microsoft Word, Outlook, etc.).
Preferred Characteristics:
Reliable, dependable, detail-oriented, self-motivated, inquisitive, dedicated to the team, follows directions, can work independently.

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