Restaurant Recruiting Support Specialist
Wonder is a mealtime platform that aims to make great food more accessible. As a Restaurant Recruiting Support Specialist, you will focus on providing exceptional support to candidates and hiring teams while ensuring a smooth and efficient hiring process.ResponsibilitiesRespond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment processCollaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systemsRespond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise informationMaintain accurate records and documentation of all interactions and resolutions related to recruitment support activitiesOther duties as assignedSkillsPrevious experience in customer service, technical support, or recruitment support rolesStrong communication skills, with the ability to effectively communicate to diverse audiencesExcellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issuesHighly organized with the ability to prioritize tasks and manage multiple responsibilities effectivelyCustomer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholdersProficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systemsAbility to work collaboratively in a fast-paced environment and adapt to changing priorities and requirementsFlexibility to work weekends and holidays as neededAbility to travel to support onsite hiring events as neededBenefitsCompetitive salary package including equity and 401KMultiple medical, dental, and vision plans to meet all of our employees' needsMany benefits and perks that are not listedCompany OverviewGrubhub is an online platform that connects customers with local restaurants. It was founded in 2004, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.grubhub.com.
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