Research Analyst, Customer Experience

Ipsos is one of the world’s largest research companies, and they are seeking a passionate individual for the role of Research Analyst in Customer Experience. This entry-level position involves managing research studies, quality checking questionnaires, and liaising with data collection teams.ResponsibilitiesManage the launching and ongoing maintenance of research studiesCreation and maintenance of technical specifications in proprietary software for study questionnairesQuality check study questionnaires & perform in-depth quality checks at every stage of the processLiaising with our internal data collection teams, coding & data processing teamsPerform data verificationIdentify and solve project issues as they ariseSkillsCompleted bachelor's degreeOutstanding verbal and written communication skillsExcellent problem solving, critical thinking and analytical skillsProactive, 'can do' attitudeHigh attention to detail: ability to balance overall project goal with key milestones and tasksAdvanced proficiency with MS Office Suite; specifically, PowerPoint and ExcelSelf-starter with superior organization skills who thrives in a deadline driven environmentAbility to juggle multiple projects and diplomatically respond to conflicting needsExposure to quantitative data and analytics – through relevant projects as well as basic understanding of SPSS toolRelevant project management and/or market research experience an assetBilingual an asset, but not requiredBenefitsGenerous PTOHealthcare plansWellness benefitsFlexible workplace policyCompany OverviewIpsos is a market research company specialized in advertising, loyalty, marketing, media, and public affairs market research. It was founded in 1975, and is headquartered in Paris, Ile-de-France, FRA, with a workforce of 10001+ employees. Its website is http://www.ipsos.com.



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