[Remote/WFM] Virtual Research & Scheduler (Work From Home)
Your next great career move starts here. We're looking for a Virtual Research & Scheduler! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary. Â Â Job Title:Virtual Research & Scheduler (Work From Home)
Location:Remote (Work from Home...
Company:Elevation Consulting Group
Key Responsibilities:
Data Entry:
 Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases
 Regularly update and verify data to ensure accuracy and completeness
 Generate and manage reports related to bookings, customer interactions, and travel statistics
Travel Booking:
 Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities
 Provide expert advice on destinations, travel packages, and travel-related services
 Manage and update booking information, ensuring accuracy and alignment with client preferences
 Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience
Customer Service:
 Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy
 Assist clients with changes, cancellations, and modifications to their travel plans
 Follow up with clients to ensure satisfaction and gather feedback on their travel experiences
Scheduling Duties:
 Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members
 Maintain organized schedules and ensure timely execution of travel plans and related tasks
 Prepare and manage itineraries, confirmations, and travel documents
Qualifications:
 Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems
 Excellent communication skills, both written and verbal, with a customer-centric approach
 Proficiency in using travel booking systems, CRM software, and other relevant tools
 Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
 Detail-oriented with a high level of accuracy in handling bookings and scheduling
 Ability to work independently in a remote environment, demonstrating self-motivation and accountability
 Flexibility to adapt to changing priorities and handle unexpected issues with professionalism
What We Offer:
 Competitive Salary:Attractive base salary with performance-based incentives
 Flexible Work Hours:Set your own schedule within a framework that supports work-life balance
 Remote Work:Enjoy the convenience and flexibility of working from home
 Professional Development:Opportunities for ongoing training and career growth within the travel industry
 Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family
 Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage
 Retirement Plan:401(k) plan with company match to help you plan for your future
 Paid Time Off:Generous paid time off, including vacation days and sick leave
 Employee Assistance Program:Access to resources and support for personal and professional development
 Tech and Equipment Stipend:Reimbursement for home office setup and internet expenses
 Team Building:Virtual team events and activities to foster a supportive and collaborative work environment
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Location:Remote (Work from Home...
Company:Elevation Consulting Group
Key Responsibilities:
Data Entry:
 Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases
 Regularly update and verify data to ensure accuracy and completeness
 Generate and manage reports related to bookings, customer interactions, and travel statistics
Travel Booking:
 Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities
 Provide expert advice on destinations, travel packages, and travel-related services
 Manage and update booking information, ensuring accuracy and alignment with client preferences
 Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience
Customer Service:
 Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy
 Assist clients with changes, cancellations, and modifications to their travel plans
 Follow up with clients to ensure satisfaction and gather feedback on their travel experiences
Scheduling Duties:
 Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members
 Maintain organized schedules and ensure timely execution of travel plans and related tasks
 Prepare and manage itineraries, confirmations, and travel documents
Qualifications:
 Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems
 Excellent communication skills, both written and verbal, with a customer-centric approach
 Proficiency in using travel booking systems, CRM software, and other relevant tools
 Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
 Detail-oriented with a high level of accuracy in handling bookings and scheduling
 Ability to work independently in a remote environment, demonstrating self-motivation and accountability
 Flexibility to adapt to changing priorities and handle unexpected issues with professionalism
What We Offer:
 Competitive Salary:Attractive base salary with performance-based incentives
 Flexible Work Hours:Set your own schedule within a framework that supports work-life balance
 Remote Work:Enjoy the convenience and flexibility of working from home
 Professional Development:Opportunities for ongoing training and career growth within the travel industry
 Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family
 Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage
 Retirement Plan:401(k) plan with company match to help you plan for your future
 Paid Time Off:Generous paid time off, including vacation days and sick leave
 Employee Assistance Program:Access to resources and support for personal and professional development
 Tech and Equipment Stipend:Reimbursement for home office setup and internet expenses
 Team Building:Virtual team events and activities to foster a supportive and collaborative work environment
Powered by JazzHR
pAGVsTd7Wt Apply Job! Ready for an Easy Start?This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!
Apply Now