[Remote/WFM] Lead Experience Designer Shopping Journey
Shape the future with us at workwarp. We need a Lead Experience Designer Shopping Journey! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience. Â Â About the position
The Lead Experience Designer for the Shopping Journey at Verizon is responsible for leading cross-disciplinary teams to design seamless and unified end-to-end experiences for users. This role focuses on creating and improving digitally-led experiences, ensuring that the shopping experience is reliable, simple, and exceptional. The designer will leverage research, data, and best practices to co-create experiences that meet user needs and business goals.
Responsibilities
 Leading cross-disciplinary teams in complex design programs to design seamless and unified end-to-end experiences for users.
,
 Mapping out user needs, desires, and business opportunities.
,
 Leveraging research, data, and best practices to explore concepts and co-create experiences with partners across the business.
,
 Crafting intricate journey maps, service blueprints, and user experience designs that offer clear insights and actionable recommendations.
,
 Conducting regular workshops with designers and stakeholders to gather insights and validate journey maps.
,
 Planning and facilitating team activities to identify design problems and opportunities within project briefs.
,
 Judging solution quality and context appropriateness, making recommendations for improvement.
,
 Providing directional input to the team and evolving the design system through discussions and feedback opportunities.
,
 Establishing best practices in shared tools and software for design.
Requirements
 Six or more years of relevant experience in UX design or related fields.
,
 Experience mapping digital journeys and/or shopping flow experience with a portfolio that includes examples.
,
 Experience facilitating regular workshops with designers and stakeholders.
,
 Proficiency in Figma and using UI libraries/structures.
Nice-to-haves
 Ability to champion Design Thinking philosophy throughout the business.
,
 Ability to capture and visualize complex journey nuances and iterate on existing designs.
,
 Experience working with and contributing to a design system.
,
 Hands-on expertise in use case development, storyboarding, mock-ups, and interactive prototypes using Figma.
,
 Strong thought partnering skills and the ability to advocate for user needs.
,
 Proficiency in digital tools designed for journey mapping and design.
,
 Experience using UX design best practices and understanding mobile-first and responsive design.
,
 Solid grasp of user-centered design, user research, user testing, and usability concerns.
Benefits
 Health insurance
,
 401(k)
,
 Tuition reimbursement
,
 Paid time off
,
 Adoption assistance
,
 Parental leave Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now
The Lead Experience Designer for the Shopping Journey at Verizon is responsible for leading cross-disciplinary teams to design seamless and unified end-to-end experiences for users. This role focuses on creating and improving digitally-led experiences, ensuring that the shopping experience is reliable, simple, and exceptional. The designer will leverage research, data, and best practices to co-create experiences that meet user needs and business goals.
Responsibilities
 Leading cross-disciplinary teams in complex design programs to design seamless and unified end-to-end experiences for users.
,
 Mapping out user needs, desires, and business opportunities.
,
 Leveraging research, data, and best practices to explore concepts and co-create experiences with partners across the business.
,
 Crafting intricate journey maps, service blueprints, and user experience designs that offer clear insights and actionable recommendations.
,
 Conducting regular workshops with designers and stakeholders to gather insights and validate journey maps.
,
 Planning and facilitating team activities to identify design problems and opportunities within project briefs.
,
 Judging solution quality and context appropriateness, making recommendations for improvement.
,
 Providing directional input to the team and evolving the design system through discussions and feedback opportunities.
,
 Establishing best practices in shared tools and software for design.
Requirements
 Six or more years of relevant experience in UX design or related fields.
,
 Experience mapping digital journeys and/or shopping flow experience with a portfolio that includes examples.
,
 Experience facilitating regular workshops with designers and stakeholders.
,
 Proficiency in Figma and using UI libraries/structures.
Nice-to-haves
 Ability to champion Design Thinking philosophy throughout the business.
,
 Ability to capture and visualize complex journey nuances and iterate on existing designs.
,
 Experience working with and contributing to a design system.
,
 Hands-on expertise in use case development, storyboarding, mock-ups, and interactive prototypes using Figma.
,
 Strong thought partnering skills and the ability to advocate for user needs.
,
 Proficiency in digital tools designed for journey mapping and design.
,
 Experience using UX design best practices and understanding mobile-first and responsive design.
,
 Solid grasp of user-centered design, user research, user testing, and usability concerns.
Benefits
 Health insurance
,
 401(k)
,
 Tuition reimbursement
,
 Paid time off
,
 Adoption assistance
,
 Parental leave Apply Job! We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply Now