[Remote] VP, Marketing Operations

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. H&R Block is a leader in tax preparation and financial services, and they are seeking a Vice President of Marketing Operations. This role is responsible for overseeing marketing planning, budgeting, and resource allocation to drive operational excellence and ensure alignment with enterprise priorities.ResponsibilitiesLead the end‑to‑end annual marketing planning process (portfolio planning and operating cadence), ensuring consistency, rigor, and alignment to enterprise priorities across business unitsOwn marketing budget management, in partnership with Finance, including planning and forecasting with the marketing leaders to ensure accuracy and transparencyServe as the primary marketing partner to enterprise governance, planning, and finance forums, ensuring alignment with organizational standards and prioritiesDrive integrated marketing planning across business units, aligning strategies, timelines, resources, and investments into a cohesive enterprise plan and roadmapProvide enterprise visibility into marketing capacity, utilization, and tradeoffs using data‑driven dashboards, KPIs, and OKRs to support prioritization and resourcing decisionsDefine and govern marketing intake, workflow, prioritization using clear demand‑management and portfolio governance models, and sequencing to improve speed, clarity, and execution qualityEstablish and oversee marketing project management standards to ensure delivery against commitments and timelinesSelect, implement, and continuously improve marketing operations, work management, and planning platforms that scale across teams and business unitsOwn the enterprise marketing calendar, ensuring coordination, visibility, and deconfliction across teams and channelsBuild, lead, and develop high‑performing teams that set modern, enterprise‑ready operating standardsSkillsBachelor's degree in Business, Marketing, Operations, or a related field; MBA or advanced degree preferred (or equivalent progressive leadership experience)15+ years of progressive marketing, operations, or enterprise planning experienceDeep expertise in marketing planning and operating models, including annual planning and integrated roadmapsProven ownership of complex marketing budgets, with accountability for forecasting, pacing, and transparencyHands‑on experience building scalable workflows, tools, and governance frameworksStrong cross‑functional partnership experience with Finance, Enterprise Planning, PMO, or governance teamsExecutive‑level communication and influence skills, with the ability to translate complex scenarios into decision‑ready insightsDemonstrated success leading teams through organizational, process, or tooling change while maintaining deliveryExperience operating at enterprise scale, across multiple business units or portfoliosProven people leadership experience, including building and developing leadersExperience with work management and planning platforms (e.g., Workfront, Jira, Asana, Smartsheet, Planview, Adobe, Salesforce, Marketo, Sprinklr, Allocadia, Anaplan, or similar enterprise tools)Familiarity with marketing financial management, portfolio planning, or capacity planning systemsStrong background in capacity, resource, and workload planningDemonstrated change leadership within large, complex organizations5+ years of senior leadership experience leading managers or directorsBenefitsQualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverageCan participate in the H&R Block Retirement Savings Plan (401(k) Plan)The Employee Assistance Program(virtual) fitness center programsThe associate discount programAre automatically enrolled in Business Travel Accident InsuranceReceive Associate Tax Prep benefitCompany OverviewH&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial. It was founded in 1955, and is headquartered in Kansas City, Missouri, USA, with a workforce of 10001+ employees. Its website is https://www.hrblock.com.

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