[Remote] Traveling Service Operations Support Manager

Note: The job is a remote job and is open to candidates in USA. AIR Communities is one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets. They are seeking a Traveling Service Operations Support Manager who will provide coverage and support to communities with vacant Service and Maintenance Manager positions, as well as managerial support during essential hardships.ResponsibilitiesMay serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Service ManagersMay provide regional oversight of all aspects of Property Maintenance Management of multiple communities as assigned including service requests, management, turn process, preventative maintenance, training and supervision of staffProvide support to the Regional Offices in supporting the operations for properties assignedAssist Property Managers, Service Managers, Regional Property Managers, Area Service Managers, Directors of Service & Quality and Directors of Operations in the completion of action plans required as the result of an auditSkillsExpectation and ability to travel at least 75% of the time with easy access to large AirportStrong preference be located within one of AIR's main markets: DC Metro, Miami Metro, Boston area, or Philadelphia areaAt least 5 years of experience in Multifamily Service Operations ManagementAt least 2 years of experience in direct Service Management roleProven track record in managing large properties, be a motivator, a good communicator, and a hands-on managerMust possess strong team building, coaching and training skills, multiple site supervision experience and excellent customer service background, a strong financial results orientation and a demonstrated ability to enhance value at the community levelBenefitsPaid time off including vacation, sick time, and 11 holidays.Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).401(k) plan with employer contribution.Paid parental leave of up to 16 weeks.Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.15 hours of paid time annually for community service.Commuter benefits and pet insurance.Consumer discounts on various products and services.Opportunities for ongoing professional development, leadership training, and career growth.Company OverviewAIR Communities is a real estate firm that provides apartment leasing, housing, essential services and offers property management services. It was founded in 2020, and is headquartered in Denver, Colorado, USA, with a workforce of 501-1000 employees. Its website is https://www.aircommunities.com/.