[Remote] Territory Director - (Inside Sales) Eastern

Note: The job is a remote job and is open to candidates in USA. Onco360 is searching for an Inside Sales Representative - Oncology. This role involves developing and managing a designated territory to provide education and care coordination to prescribers for Onco360 products and services, primarily through account management and direct outreach.ResponsibilitiesSeeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and outside sales to achieve prescriber experience improvement and sales goalsAchieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leadsResponsible for identifying, ranking, prospecting, and developing key oncology practice and hospital-based business relationships within targeted regional territoryAssists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experienceSupports education and delivery of key messages and product presentations within initiatives (i.e. Selling our Success communication, drug launches, etc.) designed to ensure territory meets performance requirementsResponsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff PharmacistsDocuments and meticulously makes notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needsUses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staffObtains and manages prescriber communication preferencesNurtures and manages prescriber relationship to improve loyalty, and retentionUtilizes SPOC Tool to ensure all SPOC account prescriptions are processed quickly and efficiently throughout the workflow processAssists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communicationEnsure that prescription renewal requests are communicated in a timely manner to ensure continuity of care when applicableWorks collaboratively with sales to achieve monthly, quarterly, and annual sales goalsSkills2 years' retail or specialty pharmacy technician experience preferred - Must be familiar with general pharmacy terminology, billing quantity, SIG codes, roman numerals, brand, and generic names of medications, and IV dosage calculations/day supply2 years inside or outside sales experience for pharmacy or other health services-related industry preferredExceptional probing and consultative communication skillsFamiliar with oncology providers, drugs, clinic, and hospital communitiesUnderstanding of oncology drug reimbursement, Managed Care Medical Specialty and PBM drug benefitsSelf-motivated and results drivenHighly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skillsProficient in data entry, verbal skills, computer skills and the ability to learn the department's software system including CRMMust be a team player willing to accept and promote organizational goals and function with minimal supervisionAbility to respond to common inquiries or complaints from customers, employees, or senior managementAbility to work with mathematical concepts such as statistical inference. Ability to apply concepts such as percentages, ratios, and proportions in practical solutionsMaintain HIPAA patient confidentialityOncology sales experience desired but not requiredCompany OverviewOnco360 Oncology Pharmacy is a pharmaceutical company that offers oncology pharmacy services. It was founded in 2003, and is headquartered in Louisville, Kentucky, USA, with a workforce of 501-1000 employees. Its website is http://onco360.com.