[Remote] Technology Sales Support Specialist - Solution Consultant

Note: The job is a remote job and is open to candidates in USA. Wolters Kluwer is seeking a Technology Sales Support Specialist to enhance their technical support capabilities in complex sales scenarios. This role involves developing technical sales documentation, supporting sales representatives, and collaborating with technical teams to ensure successful customer engagements.ResponsibilitiesDevelop detailed technical sales documentation and materialsDeliver technology solutions by supporting sales representatives during customer interactionsAddress more complex customer inquiries with accurate solutionsMaintain and improve technical information databasesProvide input during product training sessions to bridge knowledge gapsCollaborate with technical teams to troubleshoot and resolve product issuesPerform detailed product functionality demonstrationsFacilitate administrative tasks related to technical salesContribute to the refinement of technical sales content and presentationsAssist in technical training for new team membersSkillsDevelop detailed technical sales documentation and materialsDeliver technology solutions by supporting sales representatives during customer interactionsAddress more complex customer inquiries with accurate solutionsMaintain and improve technical information databasesProvide input during product training sessions to bridge knowledge gapsCollaborate with technical teams to troubleshoot and resolve product issuesPerform detailed product functionality demonstrationsFacilitate administrative tasks related to technical salesContribute to the refinement of technical sales content and presentationsAssist in technical training for new team membersEnhanced Technical Knowledge: Broader understanding of the organization's products/servicesAdvanced Customer Service: Stronger customer interaction skillsTechnical Documentation: Competent in creating thorough technical documentsProblem Resolution: Higher level of troubleshooting skillsEffective Communication: Clear and persuasive communication abilitiesTeam Collaboration: Enhanced skills in working within and across teamsImproved Data Management: Proficient in handling and organizing dataTechnical Proficiency: Skills in technical software tools (e.g., CRM systems)Prior industry knowledge within the CPM / EPM spacePrior consulting, implementation, or presales experienceBenefitsMedical, Dental, & Vision Plans401(k)FSA/HSACommuter BenefitsTuition Assistance PlanVacation and Sick TimePaid Parental LeaveCompany OverviewWolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. It was founded in 1836, and is headquartered in Deventer, Overijssel, NLD, with a workforce of 10001+ employees. Its website is http://www.wolterskluwer.nl.Company H1B SponsorshipWolters Kluwer has a track record of offering H1B sponsorships, with 13 in 2026, 94 in 2025, 22 in 2024, 23 in 2023, 10 in 2022, 3 in 2021. Please note that this does not guarantee sponsorship for this specific role.