[Remote] Technical Implementation Specialist (Contract, Remote)

Note: The job is a remote job and is open to candidates in USA. ClassDojo is dedicated to providing every child with an education they love, connecting K-12 teachers, children, and families through their flagship app. The Technical Implementation Specialist will ensure accurate data integrations with districts, facilitating the setup of ClassDojo for schools and collaborating with various teams to maintain project timelines and data quality.ResponsibilitiesWork with district IT teams from start to finish to ensure that from initial set-up to rollout of rostering with ClassDojo, allowing teachers and school leaders can seamlessly set up their school in ClassDojoReview data from districts and ensure it matches the needs and formatting of end customersWork with district IT stakeholders to investigate and correct any issues in the data receivedCollaborate closely with your account team, district IT, and the customer support team, proactively sharing project status, elevating risks, and proposing solutionsMaintain excellent documentation and update project status for internal team members across multiple implementation projects and timelinesExecute a strong quality assurance processesSkillsAt least 1 year of experience working in K-12 SIS integrations (API, Plug-ins, SFTP, etc.)Proven experience in data cleaning and quality checkingProven ability to independently manage a high volume of projects on tight deadlines with a high level of organization and accuracyStrong written and verbal communication skillsHigh empathy and emotional intelligence working with busy district IT team members and leadersExperience in edtech or working on products for kids or educatorsAbility to learn new technology and products quicklyFamiliarity with using tools such as: Asana, Google Sheets/Excel, Notion, and ZendeskMust be located in the USExperience working with Edlink, ClassLink, or CleverCompany OverviewClassDojo is a school communication platform that teachers, students, and families use to build close-knit communities. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.classdojo.com.



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