[Remote] Team Manager, Solution Engineering
Note: The job is a remote job and is open to candidates in USA. TeamViewer is a leading Digital Workplace platform that connects people with technology. The Team Manager, Solution Engineering leads a high-performing team of Solutions Engineers across the Americas, ensuring operational excellence and strategic alignment with internal Sales and Business Leadership.ResponsibilitiesOversee project timelines, resource allocation, and risk mitigation for timely solution deliveryAct as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic inputCollaborate with Product, Engineering, and Marketing to drive cross-functional successDrive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologiesMonitor and report on KPIs, ensuring efficient and scalable operationsRepresent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challengesPromote an inclusive, high-performance team culture by supporting professional growth, coaching, and career developmentSkillsBachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)8+ years in technical pre-sales, solutions engineering, or enterprise IT consulting, with at least 2 years in a leadership or management roleDeep understanding of enterprise IT environments, including endpoint management, remote connectivity, SaaS, and DEX platformsProven experience managing geographically distributed technical teamsStrong business acumen and experience collaborating with Sales and Business LeadershipExcellent interpersonal, presentation, and communication skills, with the ability to influence at all levelsDemonstrated ability to work independently and collaboratively in a fast-paced, global environmentWillingness to travel up to 30% as requiredExperience with SaaS applications (RMM, ITSM, Asset Management, Observability tools)Familiarity with digital employee experience (DEX) platforms and modern device managementStrong project management and organizational skillsPassion for technology and continuous learningBenefitsFlexible PTO and paid holidays401(k) with employer matchingComprehensive Health insurance package including 100% employer-paid medical coverageUp to 12 weeks of Parental LeaveBasic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paidQuarterly team events and companywide celebrationsOpen door policy, business casual dress code, frequent all Hands and Leadership LunchesWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!Company OverviewTeamViewer is an all-in-one solution for remote access, support, collaboration, and desktop sharing over the Internet. It was founded in 2005, and is headquartered in Göppingen, Baden-Wurttemberg, DEU, with a workforce of 1001-5000 employees. Its website is https://www.teamviewer.com.