[Remote] Systems Analyst 3 – CAPPS Recruit Technical Oversight | Austin, TX Remote | 10+ Years Texas Public Sector Experience

Note: The job is a remote job and is open to candidates in USA. CrowdPlat is a Texas state government agency seeking a Systems Analyst 3 to join its Fiscal Management Statewide Fiscal Systems team. The role involves providing advanced technical support for the CAPPS Recruit application and transitioning it from the Oracle Taleo system to Oracle PeopleSoft, while ensuring system performance and compliance with standards.ResponsibilitiesProvide primary technical support for CAPPS Recruit, collaborating with software publishers and Managed Services vendors to ensure system performance, reliability, continuous improvement, and innovationCreate, configure, test, and support all technical requests related to CAPPS RecruitTransition the CAPPS Recruit application from Oracle Taleo Talent Acquisition Suite to Oracle PeopleSoft Recruit applications (TAM/CG) for more than 40 state agenciesEnsure CAPPS HR/Payroll Requirements, Procedures, Development, and Testing from the Managed Services vendor meet written procedures, coding standards, and follow the CAPPS System Development LifecycleEnsure all digital products and content meet WCAG 2.1 accessibility standards, maintaining perceivable, operable, understandable, and robust experiences for all usersProvide oversight for functional and technical design walks, including analyzing business processes, reviewing functional designs and specs, evaluating dependencies, preparing test cases, and assessing designs for performance, security, scalability, and data quality impactsReview developed code for compliance with defined requirements and validate code comparisons prior to migrationProvide support for Agency Direct Data Access (ADDA), interfacing with agency-specific tools such as Tableau, Power BI, Oracle SQL Developer, and othersCollaborate with analysts, Managed Services resources, IT resources, and resources from potentially 100+ agenciesProvide Level 2 Service Desk duties including ticket handling for complex issues, in-depth troubleshooting, well-documented analysis, and basic configurationsRespond to and maintain customer ticket requests via the CAPPS Service Desk, working agency-submitted tickets related to interfaces, configurations, SAML connectivity, IP Whitelisting, server connectivity, batch failures, and all related technical tasksParticipate in Disaster Recovery and Upgrade Testing activitiesPlan, design, develop, implement, support, and maintain information technology security measures to safeguard system informationParticipate in annual SOC-1 attestation audits to ensure controls are effectively designed and operatedPerform all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT service management (ITSM) and IT asset management (ITAM)Create and manage strategic roadmaps by combining strong planning skills, technical insight, and effective cross-functional communicationPrepare materials for and conduct executive-level presentationsPerform technical project management activitiesInterpret contractual language and integrate it into daily workflows, holding vendors accountable to contractual requirementsComplete a minimum of ten (10) hours of professional training annually in a relevant area of expertise (on personal time, at own expense)Skills10+ years of extensive Texas public sector experience, directly working for or supporting a Texas state government agency10+ years of extensive experience performing technical activities in support of application systems10+ years of extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross-functional communication10+ years of experience preparing materials for and conducting executive-level presentations10+ years of experience performing technical project management activities in support of CAPPS programs10+ years of experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements10+ years of extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies10+ years of technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher8+ years of experience with IT service desk functions, knowledge of ITIL framework methodologies and processes5+ years of technical experience supporting a multi-tenant Oracle Taleo Recruit SaaS application for more than 40 state agencies2+ years of technical experience with at least 3 current reporting tools such as Tableau, Power BI, or Oracle SQL Developer or similar products1+ year of technical experience in planning and transitioning more than 40 state agencies from a multi-tenant Oracle Taleo Recruit SaaS application to Oracle PeopleSoft Recruit applications (TAM/CG) or similar productsExperience in gathering business requirements for large projectsAbility to work independently in a diverse team environment with on-site and remote team membersStrong written, verbal, and interpersonal communication skillsKnowledge of project management methodologiesKnowledge of technical and functional attributes of Oracle PeopleSoftProblem-solving skills and the ability to multitask with readiness to put in extra efforts when necessaryExperience with Agile and other SDLC methodologiesExperience with ITIL methodologiesExperience with or knowledge of information security frameworks (i.e., NIST)10+ years of experience with software and hardware management industry best practices10+ years of experience developing technical specifications to support IT procurements5+ years of technical experience supporting Oracle PeopleSoft Recruit applications (TAM/CG)Company OverviewCrowdPlat connects mid-size and enterprise customers to freelance teams It was founded in 2013, and is headquartered in Milpitas, California, USA, with a workforce of 2-10 employees. Its website is http://crowdplat.com.