[Remote] Strategic Account Manager – ImmunoDiagnostics Division

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a global leader in serving science, and they are seeking a Strategic Account Manager for their ImmunoDiagnostics Division. The role involves driving reagent revenue growth and customer retention across laboratory accounts, focusing on strategic account planning and execution to enhance partnerships within the healthcare sector.ResponsibilitiesResponsible for driving reagent revenue growth and customer retention across a defined portfolio of laboratory accounts within the ImmunoDiagnostics Division (IDD)Focus on defending, retaining, and expanding business within Reference Laboratories, Hospitals, and Integrated Health System LaboratoriesDevelop and execute strategic account plans supporting the Autoimmunity and Allergy diagnostic portfolios across the assigned territoryIdentify growth opportunities, increase laboratory utilization, and strengthen long-term customer partnerships through consultative selling and value-based engagementLead regular Customer Business Reviews in collaboration with internal commercial partners to evaluate performance metrics, uncover opportunities, and align on strategic objectivesServe as the primary point of contact between customer stakeholders—including Procurement, Laboratory Leadership, Medical Directors, and Outreach Teams—and Thermo Fisher commercial partners such as Regional Managers, Business Development Executives, Strategic Account Executives, and Technical Sales SpecialistsSkillsBachelor's degree required3+ years of success in complex clinical diagnostics, laboratory diagnostics, or lab-focused medical device sales, with experience supporting hospital laboratories, reference labs, or integrated health systemsDemonstrated success managing large health systems, integrated delivery networks (IDNs), or reference laboratory accountsProven track record of achieving sales growth in diagnostics or medical device environmentsStrong strategic account management and consultative selling skillsExcellent communication, presentation, and cross-functional collaboration abilitiesAbility to influence internal and external stakeholders without direct authorityStrong analytical and business planning capabilitiesUnderstanding of U.S. healthcare market dynamics, laboratory operations, and reimbursement landscapeAbility to synthesize complex information and translate it into customer-focused solutionsDemonstrated commitment to Thermo Fisher Scientific's Corporate Compliance cultureEmbodies Thermo Fisher's 4I Values: Integrity, Intensity, Innovation, and InvolvementAbility to travel up to 75% within the assigned territoryValid driver's license and ability to travel independently throughout the regionMust be legally authorized to work in the United States without current or future sponsorshipMust successfully complete a comprehensive background check and drug screeningBachelor's degree in Life Sciences or Business discipline preferred5+ years of senior-level sales experience in Diagnostics Sales preferredExperience navigating complex customer buying processes and multi-stakeholder decision environments preferredBenefitsA variable annual bonus based on company, team, and/or individual performance results in accordance with company policyA choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountCompany OverviewThermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services. It was founded in 1956, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is https://www.thermofisher.com.Company H1B SponsorshipThermo Fisher Scientific has a track record of offering H1B sponsorships, with 33 in 2026, 272 in 2025, 224 in 2024, 233 in 2023, 342 in 2022, 315 in 2021, 227 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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