[Remote] Staff Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. PayNearMe is on a mission to simplify the payment experience for businesses and their customers through innovative technology. They are seeking a senior-level Technical Program Manager to lead complex, cross-functional programs, ensuring alignment across various teams and driving the execution of high-impact initiatives.ResponsibilitiesLead complex, cross-functional programs from inception to launch across engineeringProduct, compliance, and business teamsDrive change management efforts and enablement efforts to ensure teams are not just informed, but fully aligned and empowered – driving adoption of new processes, tools, and programs through clear communication, stakeholder engagement, and strategic influenceAct as a force multiplier—identifying friction points, aligning stakeholders, and establishing repeatable frameworks to improve execution and delivery velocityApply agile and scrum methodologies effectively—tailoring practices to fit the program context and driving team accountabilitySystem-level thinking – understand the architectural impact of cross-team work and can navigate technical tradeoffs with engineering and product partnersDevelop and manage comprehensive program plans, roadmaps, and status updates to keep stakeholders aligned and informedPartner with engineering leadership and product teams to translate business needs into executable plans that balance scope, speed, and qualityAnticipate risks, manage dependencies, and escalate critical issues with a solutions-oriented mindsetInfluence decision-making and drive alignment across senior stakeholders—without relying on formal authorityContribute to the evolution of TPM best practices across the organizationSkills10+ years of experience managing complex technical programs, ideally in a high-growth or regulated environmentProven track record of delivering cross-functional programs with many moving parts—on time and with measurable impactHands-on experience administering or configuring Jira and other Agile tooling for scaling teamsStrong change management experience—able to guide teams through ambiguity and align around shifting prioritiesComfortable translating between technical and non-technical stakeholdersFluency in technical conversations - able to engage in technical discussions, challenge assumptions, and help scope solutions in partnership with engineering and productDeep understanding of agile, scrum, and lean methodologies; comfortable coaching teams and adapting practices as neededExcellent communication and stakeholder management skills—especially with senior engineering, product, and business leadersComfortable operating independently, managing ambiguity, and taking ownership at both strategic and tactical levelsExperience in payments, fintech, or regulated industriesExperience supporting or leading delivery of customer-facing AI products with exposure to go-to-market considerations, user experience, and measuring business impactExposure to driving the development and adoption of internal AI tools including change management, stakeholder alignment, and integrating AI into workflowsGeneral understanding of AI concepts, including how modern AI systems work, how they're built and evaluated, how data affects them, and how to use them responsiblyBenefitsCompetitive salary and benefits with growth-company options grantStock options with standard startup vesting - 1 year cliff; 4 years total$50 monthly communication expense stipend to go towards your phone/internet bill$250 stipend to enhance your WFH setupReimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)Premium medical benefits including vision and dental (100% coverage for employees)Company-sponsored life and disability insurancePaid parental bonding leavePaid sick leave, jury duty, bereavement401k planFlexible Time Off (our team members typically take off ~3-4 weeks per year)Volunteer Time Off13 scheduled holidaysCompany OverviewPayNearMe provides a web and mobile-based cash payments platform designed to facilitate online purchases and bill payments. It was founded in 2009, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is https://home.paynearme.com.Company H1B SponsorshipPayNearMe has a track record of offering H1B sponsorships, with 3 in 2026, 3 in 2025, 3 in 2024, 4 in 2023. Please note that this does not guarantee sponsorship for this specific role.