[Remote] Staff Software Engineer

Note: The job is a remote job and is open to candidates in USA. GroundTruth builds AI-powered software for complex transportation and logistics businesses. They are seeking a Staff Software Engineer to lead the technical buildout of new high-scale workflow capabilities for enterprise logistics operations, focusing on scalable backend services, intelligent workflow capabilities, and reliable data models.ResponsibilitiesOwn the architecture and delivery of new enterprise workflow capabilities from MVP through production pilotEvaluate the existing codebase and identify reusable platform, data, integration, observability, and automation componentsDefine clean service boundaries that allow new product capabilities to move quickly without creating tight coupling to legacy workflowsDesign schemas and services for operational state, decision tracking, workflow ownership, feedback, and integration eventsBuild reliable, idempotent processing pipelines that can handle bursty traffic, safe replay, and downstream coordinationDesign practical automation patterns that combine deterministic logic, data signals, and AI where appropriateDesign LLM usage patterns that are targeted, measurable, schema-bound, and cost-controlledPartner with product, operations, and customer stakeholders to turn ambiguous business workflows into reliable software systemsEstablish engineering guardrails for privacy-aware retention, safe logging, secure content handling, and auditable system behaviorDefine operational metrics for accuracy, latency, backlog, duplicate-work prevention, automation quality, model spend, and system costMentor other engineers and set technical standards for the project without becoming a bottleneckSkillsStaff-level or equivalent experience designing and shipping production distributed systemsStrong backend engineering skills in a modern production stackExperience with event-driven systems, job queues, retries, idempotency, replay, backpressure, and dead-letter handlingExperience designing data models for high-volume operational workflowsStrong practical understanding of API integrations and third-party system boundariesExperience building systems with strict observability, auditability, and operational reliability requirementsAbility to reason clearly about cost, scale, latency, and failure modesExperience with LLM-backed workflows, structured outputs, evaluation, or model cost controlsStrong judgment around privacy, data retention, logging, and compliance-sensitive system designAbility to work from ambiguous requirements and produce a concrete technical path quicklyEnterprise communications, workflow automation, or high-volume operational data processing experienceLogistics, transportation, brokerage, freight, supply chain, or operations workflow experiencePrior work with unstructured business inputs, document processing, OCR, or content extractionExperience with customer support routing, ticketing systems, workflow queues, or case management systemsExperience integrating with cloud AI platforms such as Vertex AI, Gemini, OpenAI, or similar providersExperience designing human-in-the-loop review workflowsExperience with multi-tenant SaaS or customer-specific configuration systemsExperience with security scanning, untrusted document handling, or sandboxed parsersCompany OverviewAI that continuously audits your financial logistics workflows against your true agreements, instantly catching discrepancies at the source of truth. It was founded in undefined, and is headquartered in , with a workforce of 11-50 employees. Its website is https://www.groundtruth.io/.