[Remote] Staff Product Designer, Core Treatments
Note: The job is a remote job and is open to candidates in USA. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. They are seeking a Staff Product Designer to own the end-to-end design experience for core treatment categories, working closely with various teams to create clear and human-centered experiences that build trust.ResponsibilitiesOwn the design of core treatment categories from end to endâintake through ongoing careâwith a clear point of view on what each experience should feel likeLead large, complex initiatives autonomously. Define the problem, set the direction, bring the team alongTranslate clinical complexity into experiences that feel clear, calm, and humanânot clinical. These are sensitive categories. The design has to earn trust quicklyUse AI tools actively in your workflow: faster prototyping, richer research synthesis, generative ideation, interaction exploration. We're not prescriptive about which toolsâwe care that you're experimenting and finding what worksPush the standard of what's possible. Not just "this flow works"âbut "this experience is something people won't forgetâPartner with Product, Engineering, Research, and Clinical to navigate hard tradeoffs. Be the person who makes the work better by being in the roomContribute to design systems and shared patterns. Your work should raise the floor for the whole teamMentor and shape the culture of the design org. Lead by example on craft, process, and how to give feedbackSkills8+ years in product design on consumer-facing products, with clear examples of owning complex, high-stakes experiences end to endHolistic design thinkingâyou move fluidly between system-level strategy and pixel-level craft. Neither bores youStrong UX instincts in sensitive or high-trust contextsâhealth, finance, identity. You know how to design for someone who is nervous or uncertainAI fluency as a practitioner. You're already using AI tools in your daily processâfor prototyping, ideation, or research synthesisâand you have opinions about what's actually useful versus hypeExceptional communication. You can walk a room through a hard design decision and make them understand whyExpert Figma proficiency. Fast, clean, and systematicComfort with ambiguity and a bias toward doing. You don't wait for perfect briefsExperience in telehealth, pharma, or healthcareâespecially categories with stigma or emotional weightBackground in 0â1 product building at a startupHands-on experience building or evaluating AI-powered product featuresânot just using AI as a workflow toolBenefitsCompetitive salary & equity compensation for full-time rolesUnlimited PTO, company holidays, and quarterly mental health daysComprehensive health benefits including medical, dental & vision, and parental leaveEmployee Stock Purchase Program (ESPP)401k benefits with employer matching contributionOffsite team retreatsCompany OverviewHims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.hims.com.