[Remote] Staff Desktop Systems Administrator

Note: The job is a remote job and is open to candidates in USA. Nektar Therapeutics is seeking a Staff Desktop Systems Administrator to provide advanced technical support and manage endpoint administration in a Microsoft environment. The role involves diagnosing complex issues, maintaining security standards, and leading IT projects to enhance productivity and service delivery.ResponsibilitiesServe as the highest escalation point for desktop, laptop, mobile device, and peripheral issues in Nektar’s Microsoft EnvironmentDiagnose and resolve complex hardware, software, and network connectivity problemsPerform root‑cause analysis and implement long‑term corrective actionsManage and optimize endpoint management platforms (e.g., Intune, Autopilot)Maintain and enforce endpoint security standards, including antivirus, encryption, and compliance policiesSupport Active Directory, Azure AD, and identity‑related servicesAdminister collaboration tools such as Microsoft 365, Teams, and Exchange OnlineAssist with network troubleshooting (LAN/WAN/Wi‑Fi/VPN) in partnership with Nektar’s Infrastructure TeamDevelop and maintain documentation, knowledge base articles, and SOPsLead onboarding/offboarding processes, ensuring seamless user provisioningIdentify opportunities to automate repetitive tasks and improve service deliveryLead or contribute to IT projects such as hardware refreshes, security initiatives, cloud migrations, and system upgradesEvaluate new technologies and recommend solutions that enhance productivity and securitySkills5–7+ years of experience in desktop support, endpoint administration, or IT systems supportExpert‑level troubleshooting skills across Windows and IOS PlatformsStrong experience with endpoint management tools (Intune, Autopilot)Solid understanding of Active Directory, Azure AD, Group Policy, and identity managementProficiency with Microsoft 365 administrationFamiliarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN)Experience with scripting or automation (PowerShell preferred)Strong documentation, communication, and customer‑service skillsBenefitsAnnual performance bonus in accordance with the terms of the applicable plan, depending in part on company and individual performance and at the Company’s discretionHealth Insurance (Medical/Dental/Vision)Disability InsuranceHoliday PayPaid Time Off (PTO)401(k) MatchEmployee Stock Purchase PlanWellness ProgramsParental Leave Benefits (in accordance with the terms of applicable plans)Company OverviewNektar Therapeutics develops therapeutics based on its advanced polymer conjugate chemistry technology platform. It was founded in 1990, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.nektar.com.Company H1B SponsorshipNektar Therapeutics has a track record of offering H1B sponsorships, with 1 in 2026, 2 in 2025, 1 in 2024, 3 in 2023, 14 in 2022, 15 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.