[Remote] Sr Staff Engineer Software - Developer Experience, NLI (Chronosphere)

Note: The job is a remote job and is open to candidates in USA. Palo Alto Networks is dedicated to protecting the digital way of life through innovative technology. The Sr Staff Engineer Software - Developer Experience role at Chronosphere focuses on enhancing observability solutions, utilizing AI to improve system performance, and collaborating with teams to deliver impactful features.ResponsibilitiesDirectly impact how customers leverage observability for their infrastructure and services architectureLeverage AI infrastructure like LLMs, ML to build innovative capabilities for our customersDesign experiences and systems for contextualizing large amounts of telemetry dataHelp shape the architecture of a rapidly scaling platformCollaborate with deeply technical teammates and customersImprove our own system observability (we use our own product heavily)Improve performance, reliability, and cost efficiency of distributed systemsMentor engineers and help maintain our engineering standardsSkillsStrong experience in one or more backend languages (e.g., Go, Java, Python, Rust)Experience using AI coding assistants (e.g., Cursor, Claude) as part of day-to-day software developmentExperience building and operating highly available systems in productionExperience working with cloud infrastructure (AWS, GCP, Azure)Experience designing APIs (REST, gRPC, GraphQL) for scaleExperience working effectively with cross functional partnersExperience owning and executing projects from inception to deliveryExperience working with a high degree of autonomy with good judgement on when to push forward and when to ask for helpAn effective collaborative working style and willingness to build and maintain a positive and supportive environmentAn ability to operate effectively in a remote first environmentCompany OverviewPalo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations. It was founded in 2005, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.paloaltonetworks.com.Company H1B SponsorshipPalo Alto Networks has a track record of offering H1B sponsorships, with 79 in 2026, 579 in 2025, 482 in 2024, 341 in 2023, 452 in 2022, 493 in 2021, 235 in 2020. Please note that this does not guarantee sponsorship for this specific role.