[Remote] Sr. Project Manager- Care Delivery (CONTRACT)
Note: The job is a remote job and is open to candidates in USA. Transcarent is a health and care platform that integrates various services to enhance consumer experiences. The Sr. Project Manager- Care Delivery (Contract) will lead cross-functional projects aimed at advancing the company's strategic initiatives in care delivery, ensuring effective planning and execution while collaborating with various stakeholders.ResponsibilitiesLead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilizationDevelop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reportingTranslate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measuresDrive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groupsEnsure project teams remain aligned on scope, timing, priorities, and expected outcomesProactively identify barriers to delivery and escalate risks or decisions with clear options and recommendationsSupport launch readiness, implementation planning, operational handoffs, and post-launch follow-upPartner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and executionFacilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updatesAct as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiativesBuild strong relationships across teams and influence outcomes without direct authoritySupport structured decision-making by clearly documenting options, tradeoffs, risks, and recommendationsEnsure stakeholders are informed, engaged, and accountable throughout the project lifecycleSupport the continued development and standardization of project management processes for the Care Delivery teamEnsure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practicesTrack project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-outPartner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycleIdentify opportunities to improve project delivery, team efficiency, communication, and execution qualityPromote a culture of accountability, urgency, transparency, and continuous improvementSkillsBachelor's degree required5+ years of project management experience; PMP certification preferred3+ years of experience in healthcare, digital health, clinical operations, insurance, or a related healthcare settingDemonstrated ability to manage complex, cross-functional projects in a fast-moving, evolving environmentStrong project planning, execution, risk management, and stakeholder management skillsProven ability to manage multiple priorities, competing deadlines, and complex dependenciesExcellent written and verbal communication skills, including the ability to present clear updates to leadership and diverse stakeholder groupsExperience facilitating meetings, planning sessions, working groups, or executive-level project updatesStrong problem-solving skills with the ability to bring structure and clarity to ambiguous situationsCommitment to deadlines with a strong sense of urgency and ownershipAbility to influence without authority and drive accountability across cross-functional teamsExperience supporting virtual care, care coordination, clinical operations, health advocacy, or member-facing healthcare programsPMP, CAPM, Agile, Scrum, or similar project management certificationExperience with project governance, portfolio management, roadmap tracking, or PMO processesExperience with tools such as Smartsheet, Monday.com, Asana, Jira, Confluence, Miro, Lucid, or VisioFamiliarity with healthcare technology platforms such as EHRs, CRMs, care management systems, or member engagement platformsExperience supporting technology-enabled operational change, workflow redesign, or implementation of new care delivery modelsExperience with reporting tools such as Tableau, Power BI, Looker, or similar analytics platformsBenefitsCorporate bonus program or a sales incentive (target included in OTE)Stock optionsCompetitive medical, dental, and vision coverageCompetitive 401(k) Plan with a generous company matchFlexible Time Off/Paid Time Off, 13 paid holidaysProtection Plans including Life Insurance, Disability Insurance, and Supplemental InsuranceMental Health and Wellness benefitsCompany OverviewTranscarent is a provider of a healthcare platform that facilitates improved outcomes and cost-effective decisions. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.transcarent.com.