[Remote] Sr. Product Manager

Note: The job is a remote job and is open to candidates in USA. ReflexAI is focused on building the operating system for conversation performance, ensuring that individuals are prepared for high-stakes conversations. They are seeking a Senior Product Manager who will take ownership of product development from conception to launch, utilizing AI tools and user feedback to create impactful solutions.ResponsibilitiesBe responsible for every aspect of your products, from concept to go-to-market and post-launch iterationGo deep with users and customers to understand their needs — spoken and unspoken — and translate that understanding into clear decisions about what to build and whyUse AI tools (Claude, Cursor, v0, and others) to prototype concepts, stress-test ideas, and close the gap between your thinking and what engineering needs to buildForm strong UX opinions and advocate for them — you’ll often be the primary design voice in the roomCollect and analyze feedback from customers, stakeholders, and beyond, and work with engineering and AI/ML partners to craft and deliver products that solve real problems and delight usersPrioritize ruthlessly by understanding and communicating the costs and benefits of each choiceThroughout everything you do, deliver solutions that are aligned with our values of Security, Customer impact, Long-term mindset, Innovation, and InclusionSkillsYou have at least 5 years of experience building beloved consumer products and/or taken those same sensibilities to build B2B software that users love and can't imagine living withoutYou've used AI coding and prototyping tools to build things yourself — not as a demo, but as part of how you actually workYou have strong enough UX instincts that you can give crisp, actionable direction on interaction design and hold a high bar for craft, even without a designer in the roomYou love to go deep with users and customers to truly understand their needs and motivations — and you can turn incomplete or ambiguous inputs into solid action plansYou've shipped in environments where the role wasn't fully defined, and you filled the gapsYou're a strategic and principled thinker who knows when to leverage data to inform decisions and when to follow your instinctsYou are technical enough to ask engineers good questions about architecture and product decisions alikeYou are relentlessly curious — you love to untangle knotty problems, learn new businesses, and play with new technology to see how it worksYou have an ownership mentality — you run towards fires, roll up your sleeves to pitch in where it's needed, and leave the products and teams you touch better than you found themYou communicate with empathy, rigor, and precisionYou're extremely kind and extremely competitive — you're ambitious and love to win, but you know that doesn't matter if you're not first and foremost a good person to those around youYou're excited about how AI can help people lean into their humanityBenefitsFlexibility to work remotely from anywhere in the United StatesGenerous retirement, equity, healthcare, and PTO policiesCompany OverviewReflexAI provides organizations with tools that transform how they train, develop, and empower their frontline teams. It was founded in 2022, and is headquartered in New City, New York, USA, with a workforce of 51-200 employees. Its website is https://www.reflexai.com/.