[Remote] Sr. Product Manager

Note: The job is a remote job and is open to candidates in USA. Bloomerang is a company dedicated to empowering nonprofits through technology. They are seeking a Senior Product Manager who will be responsible for understanding nonprofit needs, developing solutions, and utilizing AI tools to enhance product development and customer outcomes.ResponsibilitiesDevelop a deep understanding of a nonprofit persona, including their goals, workflows, challenges, and measures of success. Translate those insights into product strategy, prioritization decisions, and measurable outcomes for customers and BloomerangBuild direct and ongoing relationships with customers. Conduct frequent customer conversations, observe workflows, analyze behavior, and develop strong intuition about the problems worth solvingSeparate signal from noise. Find the real problem beneath the stated request. Frame opportunities clearly, surface tradeoffs, and make strong recommendations about where Bloomerang should invest. Know when you have enough data to make a call and move. A good hypothesis tested quickly is more valuable than weeks of data gathering that delays a decisionMove quickly from hypothesis to evidence. Create prototypes, experiments, workflows, mockups, demos, and lightweight solutions that help teams learn faster and make better decisionsPartner closely with Engineering, Design, Data, Product Marketing, Customer Success, Sales, and Support to bring solutions to market. Define success before shipping, measure results after launch, and continuously improve what you buildUse modern AI tools to accelerate research, synthesis, discovery, prototyping, communication, and delivery. Help shape AI-enabled features, intelligent workflows, automation experiences, and agentic capabilities that create real customer valueBring strong product taste. Know the difference between functional and exceptional. Advocate for experiences that are useful, intuitive, elegant, and effectiveCommunicate with precision. Influence without authority. Align teams around the few things that matter most and help drive decisions forwardSkills7+ years of product management experience, preferably in SaaS or technology productsDemonstrated success owning product outcomes and business impact, not just delivering featuresStrong product judgment and the ability to make decisions when information is incomplete and ambiguity is highA builder mentality with a history of creating prototypes, experiments, workflows, demos, tools, or other tangible ways to test ideas and accelerate learningDeep customer curiosity and a track record of developing strong customer intuition through direct engagementStrong product taste and a clear point of view on what makes a product experience valuable and delightfulDemonstrated ability to use modern AI tools to prototype ideas, test hypotheses, automate workflows, and accelerate product discovery and deliveryFamiliarity with AI-enabled products, agentic experiences, intelligent workflows, automation, and emerging AI interaction patternsAbility to participate meaningfully in the discovery, prototyping, evaluation, and delivery of AI-powered capabilitiesStrong partnership skills with Engineering and Design, including enough technical fluency to discuss tradeoffs, constraints, and opportunitiesStrong data literacy, including experience using analytics, experiments, and product metrics to guide decisionsExcellent communication and influence skills across technical, business, and customer-facing teamsA bias for action, ownership, learning, and continuous improvementExperience in nonprofit technology, fundraising, CRM, volunteer management, or adjacent industriesExperience working with specific user personas or vertical customer segmentsExperience in high-growth, startup, or highly ambiguous environmentsExperience with APIs, integrations, platform products, or data-driven productsExperience creating side projects, internal tools, automations, or other self-directed products outside of core job responsibilitiesBenefitsAccess to generous health, vision, and dental insurance optionsHealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhereCompetitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave401k match to help invest in your futureEverything you need to be successful, shipped right to your doorDiscretionary bonusCompany OverviewBloomerang is the Giving Platform built for purpose, trusted by 24,000+ nonprofits to raise more funds, retain more supporters, and create lasting change. It was founded in 2012, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 201-500 employees. Its website is https://bloomerang.com.