[Remote] Sr Field Clinical Advisor
Note: The job is a remote job and is open to candidates in USA. Terumo Medical Corporation is a healthcare company focused on advancing medical technology. They are seeking a Senior Field Clinical Advisor responsible for managing specialized projects, providing training and support for medical devices, and collaborating with various internal teams to enhance product development and customer relations.ResponsibilitiesProvide clinical and technical insight across business units related to new product development, product life cycle management, marketing, engineering, training, regulatory and quality, and other areas of TMCDeliver training and education of internal and external customers related to use and practical applications, support initiatives, and focus alignment between internal and external customersServe as a company liaison with customers on clinical and technical matters supporting company initiatives to meet organizational objectivesProvide support for organizational objectives where end user representation or clinical input is required through organized activities around new technologies and product life cycle managementSupport Product development and launch teams from concept through commercialization with training, customer feedback, and market surveillanceProvide clinical insight on new technology, mergers, and acquisitions through internal or external developmentProvide support to engineering, quality and regulatory in medical device surveillance, labelling, protocol development, packaging, design history files, among other commercial activitiesProvide support for noncommercial activities that link current practices, trends, and technologies to TMC initiativesDevelop and manage processes to work collaboratively within the Clinical Services Group to align resources to the management of special projects, research, development and implantation of team strategies, tactics, goals and objectivesCollaborate with other business units to address clinical and technical issues and support of strategies and tacticsResponsible for linking appropriate clinical applications to all marketing strategiesClinical services group pillar lead for strategic marketing alignmentsManage and maintain appropriate communication and field support with internal and external customers for TIS products in conjunction with marketing teamProvide insight into current and emerging practice, technology, and trends to communicate to the field teamsLink customers with innovative technology, product concepts, or technical solutions to the appropriate business unitsWork with Human Resources to construct and implement new training programs within the FCS groupEnsure schedules are compatible with the clinical training needs of the BU and customer baseAssist with financial inputs during the annual Clinical services Group budget planning processResolve clinically related customer problems and ensure clinical compatibility between all BU products and within the scope of procedural applicationManage, schedule and coordinate visits with customers to evaluate products and maintain good customer relationships, gain competitive knowledge and new product concepts or product enhancement ideasParticipate in team meetings as the clinical representative for TIS to provide ideas, methods, or processes, for TIS performance improvementDemonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirementsPerform other job-related duties as assignedSkillsBachelor's degree in Health Care area or related science, technical/or professional health services licensure (RT, RCIS, RN)Minimum of 6 years' experience in clinical or field support management or equivalent combination of training, education and relevant experienceThorough knowledge of company products and their recommended useAbility to handle customer/client inquiries and to respond with company information, selected reference material and analyze product applications and misapplications to diagnose product issues relating to usage, manufacture and/or failureStrong interpersonal and analytical skills, training, and the ability to stay abreast of the current technology, company products and generally accepted medical practices related to products and procedural areaAbility to handle several time constrained projects simultaneously, while educating and satisfying the customerMinimum of 4 years direct experience in the endovascular field with emphasis in peripheral vascular or cardiology focused medical device companyExperience in product life cycle management, design history, product support specialistBenefitsBased on experience and a 20% target bonusCompany OverviewOur Promise At Terumo, everything starts with our unwavering commitment to patients. It was founded in 1972, and is headquartered in Somerset, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is https://terumomedical.com/.