[Remote] Sr. Director, Product Management Hardware

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Senior Director of Product Management will lead the hardware strategy and technical roadmap for Vivint’s core hardware and smart home ecosystem, focusing on deploying advanced machine learning and AI experiences. This role involves managing a team of Technical Product Managers and ensuring seamless integration of devices for customer safety and efficiency.ResponsibilitiesOwn the definition, multi-year sequencing, and execution of Vivint’s core device portfolio roadmap (including intelligent cameras, panels, sensors, and perimeter security devices)Serve as the strategic thought leader on how disparate hardware endpoints, cloud platforms, and local connectivity protocols function together as a unified, frictionless, and personalized Vivint ecosystemAutonomously identify, evaluate, and secure investment for "white space" opportunities, disruptive hardware technologies, and emerging connectivity standards to expand the enterprise footprintDefine and drive the technical product vision for embedded and cloud-based AI experiences, transforming reactive hardware into proactive, predictive systems (e.g., leveraging computer vision, edge-AI processing, and machine learning models)Author high-quality, data-driven narrative documents (PRFAQs, 3-Year Operating Plans) to align senior executive leadership (VP+) on high-stakes product investments, technical trade-offs, and architectural dependenciesEstablish and scale rigorous product planning and operational review mechanisms (such as hardware-software integration loops, lifecycle milestones, and usage telemetry tracking) to ensure data-driven iterations across the portfolioDirectly manage, mentor, and scale a lean team of high-performing Technical Product Managers, fostering a deep culture of product ownership, analytical rigor, and extreme customer-centricityOperate independently to influence, unblock, and align a highly matrixed, multi-disciplinary organization spanning Product, Software/Hardware Engineering, Industrial Design, Supply Chain, and AI Data Science teamsTranslate complex, high-level corporate visions into precise, unambiguous technical requirements, maintaining a relentless path from initial prototype optimization to high-volume global manufacturingOwn the post launch product and data deep dives, ensuring once launched our products are best in class and maintain operability across all devices. While also ensuring that you are building in the right metrics and measurements to self-heal and monitor our hardware once in the marketSkills10+ years of product management experience, with at least 5+ years dedicated specifically to shipping complex consumer electronics, IoT devices, or highly integrated smart home ecosystemsDemonstrated experience managing products that require close coordination with software engineers, hardware architects, and data/AI scientistsDirect experience with smart home standards (e.g., Matter, Zigbee, Thread) is a significant plus3+ years of experience directly managing and developing technical product professionals, with a proven ability to scale team capabilitiesB.S. or M.S. in a Technical Field (Computer Science, Electrical/Mechanical Engineering, or related discipline); MBA or equivalent business experience preferredProven ability to define long-term product frameworks and navigate intense ambiguity independentlyDeep, end-to-end familiarity with consumer electronics product development, including industrial design constraints, firmware, embedded systems, global supply chain dependencies, and post-launch ecosystem scalingSolid technical understanding of how to apply machine learning approaches to consumer-facing hardware architectures (e.g., object detection, predictive automation, and cloud-to-edge processing architectures)Exceptional written and verbal communication skillsProven track record of presenting complex technical strategiesMBA or equivalent business experience preferredBenefitsAnnual bonusShort- and long-term incentivesProgram-specific awardsMedicalVisionDental401KFlexible spending accountsCompany OverviewVivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support. It was founded in 1999, and is headquartered in Provo, Utah, USA, with a workforce of 10001+ employees. Its website is http://www.vivint.com.Company H1B SponsorshipVivint has a track record of offering H1B sponsorships, with 10 in 2025, 20 in 2024, 19 in 2023, 26 in 2022, 20 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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