[Remote] Sr Director, Developer Experience and Platform Engineering

Note: The job is a remote job and is open to candidates in USA. Ford Pro is a subsidiary of Ford Motor Company focused on enterprise technology solutions. They are seeking a Senior Director for Developer Experience and Platform Engineering who will lead the technical vision and architecture for Developer Experience platforms, ensuring high-quality engineering practices and collaboration across the organization.ResponsibilitiesOwn the technical vision, architecture, and roadmap for Developer Experience platforms, including: Developer portals and internal platform products, CI/CD pipelines and code delivery systems, Container-based developer and runtime environments, including orchestration and lifecycle management, API platforms, service templates, and established 'golden paths', Observability, reliability, and operational toolingLead DevX platforms as products, with: Clear ownership and accountability, Roadmaps informed by real developer needs, Defined reliability, security, and service expectationsAct as a hands-on technical leader: Review architecture, designs, and system patterns, Apply practical engineering judgment to platform and tooling decisions, Make informed trade-offs across scalability, security, reliability, and usabilityProvide deep technical leadership across polyglot engineering environments, spanning modern backend, frontend, mobile, data, and distributed systems technologiesApply strong understanding of multiple programming paradigms (object-oriented, functional, reactive, event-driven) to ensure DevX initiatives align with how engineers actually write and maintain codeBe accountable for core repository strategy and health, including: Code organization and modularization, Dependency, version, and release management, Shared libraries, frameworks, and reuse patterns, Secure, compliant contribution and governance modelsInfluence and standardize code delivery practices across the organization, enabling: Consistent, automated, and high-quality build and release workflows, Predictable delivery across both legacy and modern codebases, Clear ownership and lifecycle management of shared repositoriesDefine and own a multi-year Developer Experience strategy aligned with: Automotive and industrial software delivery constraints, Safety, security, and regulatory requirements, Operating at scale across global regions, time zones, and organizational boundaries, A broad and evolving technology landscape, spanning legacy systems through modern and emerging ('bleeding-edge') platformsTranslate strategy into concrete engineering roadmaps and platform designs that can be executed incrementally and sustainablyEnsure DevX initiatives reflect real developer workflows, operational constraints, and production realitiesBalance standardization and autonomy through well-designed paved paths that support consistency while enabling innovationDefine, own, and continuously evolve Developer Experience KPIs that measure productivity, reliability, code quality, delivery performance, and developer sentimentEstablish a DevX measurement framework that combines: Quantitative engineering metrics (e.g., lead time, deployment frequency, change failure rate, recovery time), Platform usage, adoption, and reliability signals, Regular developer surveys and qualitative feedback mechanisms to identify friction and unmet needsUse DevX KPIs and survey insights to: Inform platform, tooling, and investment decisions, Identify systemic bottlenecks across the software lifecycle, Measure the effectiveness and impact of DevX initiatives over time, Ensure metrics are used for continuous improvement, not individual performance managementProvide clear executive-level visibility into Developer Experience health and trendsLead the responsible application of AI across the software development lifecycle, integrating AI-assisted capabilities such as: Code authoring, refactoring, and modernization assistance, Automated code review and static analysis augmentation, Test generation, defect detection, and coverage improvement, Developer feedback and productivity toolingEnsure AI-enabled solutions: Improve code quality, maintainability, and developer experience, Are integrated into existing developer workflows and CI/CD pipelines, Meet enterprise standards for security, compliance, intellectual property protection, and ethical usePartner closely with: Product, Platform, and PDOs to align DevX platforms and tooling with delivery priorities, roadmaps, and outcomes, Cloud Infrastructure and Platform Engineering, Site Reliability Engineering (SRE), Cybersecurity and Compliance teams, Enterprise Architecture and Product EngineeringWork with PDOs to ensure Developer Experience investments: Support predictable delivery and execution at scale, Reduce friction across planning, build, test, and release phases, Align technical capabilities with business and portfolio prioritiesServe as a technical peer and trusted advisor to senior engineering, delivery, and infrastructure leadersInfluence architecture, tooling, and delivery direction through technical credibility and delivery experienceEmbed Developer Experience into: Incident management and postmortems, Reliability and SRE practices, Secure software supply chain initiatives, Change and release managementEnsure DevX platforms and tooling are: Secure and resilient by default, Observable and operated with production rigor, Drive a culture of automation, self-service, and continuous engineering improvementApplying prior hands-on engineering experience to guide platform strategy and architectural decisionsMaintaining strong technical fluency across languages, tooling, and system designBuilding developer platforms and workflows engineers trust and adoptUsing data, KPIs, and developer feedback to guide continuous improvementPartnering effectively across engineering, PDOs, cloud, reliability, and security organizationsSkillsMaster's Degree or equivalent15+ years of experience in software engineering, including significant hands-on development, system design, and production operations experienceDirect involvement in building and operating complex, distributed systemsDemonstrated ability to apply prior engineering experience to platform architecture, code delivery, and technical strategyDeep expertise in Google Cloud Platform (GCP), including production operations at scaleDeep expertise in container-based platforms and orchestration technologiesDeep expertise in CI/CD systems, developer tooling, and code delivery pipelinesDeep expertise in polyglot software architectures and modern application frameworksDeep expertise in observability, reliability, and SRE practicesStrong working knowledge of Microsoft Azure and Amazon Web Services (AWS)Strong working knowledge of multi-cloud and hybrid architecture trade-offsSolid understanding of secure software supply chainsSolid understanding of compliance and regulatory requirements common in automotive environmentsAn engineering-first leader who has grown from hands-on engineer to senior technical leaderLeads through technical depth, architectural judgment, and delivery experienceComfortable operating at executive-level strategy discussionsComfortable operating at deep technical and architectural detailExperienced in leading platform or infrastructure engineering organizations building real, production systemsBenefitsImmediate medical, dental, vision and prescription drug coverageFlexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and moreFamily building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and moreVehicle discount program for employees and family members and management leasesTuition assistanceEstablished and active employee resource groupsPaid time off for individual and team community serviceA generous schedule of paid holidays, including the week between Christmas and New Years DayPaid time off and the option to purchase additional vacation time.Company OverviewFord Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes. It was founded in undefined, and is headquartered in Dearborn, Michigan, USA, with a workforce of 10001+ employees. Its website is https://www.fordpro.com.