Manager, People (Bilingual)

Remote Full-time
#WorkwithImpact

About Us:

At Castlemain, we collaborate with communities and organizations to enhance capacity and amplify underrepresented voices. We partner with clients dedicated to addressing historical injustices and fostering better pathways forward. Our approach is culturally sensitive and trauma-informed, inspired by the strong communities and relationships we engage with daily.

To learn more about who we are visit https://www.castlemain.com/

As a Manager, People (Bilingual) you will represent the broader People function with a particular focus on leading employee relations, supporting performance and growth, and providing trauma-informed coaching across the organization. While this role does not have direct reports, it plays a critical leadership function through influence, guidance, and partnership with leaders and teams.

Acting as a trusted advisor to leaders and employees, this role supports complex and sensitive situations, including progressive performance management and employee wellbeing, by balancing accountability with care, context, and respect for lived experiences. The Manager, People supports leaders to navigate challenges in a way that fosters trust, dignity, and growth, while ensuring practices are fair, consistent, and aligned with organizational values.

This is a full-time, one year position with the possibility of extension offered on a remote basis.

About the Opportunity:

Employee Relations and Trauma-Informed Coaching

Lead employee relations matters: performance concerns and progressive discipline, workplace conflict, policy interpretation, and sensitive employee situations

Provide trauma-informed coaching to leaders: support empathetic, culturally aware conversations, balance accountability with care, guide difficult discussions using thoughtful frameworks

Ensure sound Employee relationship practices: consistent, fair, and defensible, aligned with legislation and policies, grounded in inclusion and cultural respect

Partner with leaders on solutions: identify root causes, develop supportive action plans, and monitor progress with adjustments as needed

Employee Experience and Wellbeing

Act as a trusted resource for employees: support individuals navigating workplace concerns while fostering psychologically safe and respectful environments

Embed inclusive, trauma-informed practices: integrate culturally grounded and trauma-informed approaches into People Team work to promote a supportive employee experience

Human Resources Expertise and Policy Leadership

Provide employment law guidance: support leaders across the employee lifecycle to ensure compliance with applicable legislation

Develop and apply policies: create, refine, and implement policies with a focus on clarity, fairness, and consistent application across teams

Ensure compliant documentation and processes: maintain documentation and practices that meet organizational and legal standards

About You:

You bring 8 plus years of progressive human resources experience, with a strong focus on employee relations and:

A bachelor's degree in human resource management or a degree in a related field

Working fluency in both English and French (written and spoken)

Experience working with or alongside Indigenous communities, with a demonstrated understanding of cultural context and history

Strong understanding of multi-jurisdictional employment standards legislation and human rights obligations across Canada

Excellent coaching and conflict resolution skills and experience supporting complex workplace situations in a fast-paced environment

Successful candidates will be required to complete a Criminal Record Check as a condition of employment.

Compensation:

Starting compensation is $36.06 - $43.27 per hour. The offered compensation will take into account the candidate’s skills, experience, qualifications, location, and internal equity.

How to Apply:

We invite you to submit your resume to https://www.castlemain.com/about/careers/

At Castlemain, we know not everyone’s experience fits a checklist. If this role interests you and you feel you can contribute, we encourage you to apply. We value curiosity, and the unique perspectives people bring.

Castlemain is committed to making our hiring process accessible and supportive. If you need accommodation at any stage of the application or interview process, please let us know. We are happy to work with you to ensure your needs are met.

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